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Can't upload video's after upgrade

  1. manigaultgentile
    Member

    Upgrade to Video Press was able to load one video. Haven't been able to upload any video's since the first.
    Just starting to put the blog back together! Any help would be appreciated !

    The blog I need help with is howtomakeadesignerhandbag.wordpress.com.

  2. manigaultgentile
    Member

    I guess I should have put my blog http://www.howtomakeadesignerhandbag.wordpress.com

  3. Could it be upgrade expired?

  4. manigaultgentile
    Member

    No I purchased yesterday!

  5. Maybe contact WP Staff then?

  6. manigaultgentile
    Member

    Maybe but that seems to be a hit and miss situation!

  7. Eh?? Well, they're not that quick but will give you a response. I mean, if you cant upload any more stuff (and I dont think youve reached the limit with just one video), you might wanna cotact them then.

  8. You seem to have two sites so if you do intend to move the video upgrade from one to the other I also recommend contacting Staff directly.
    http://howtomakeadesignerhandbag.wordpress.com
    http://howtomakeadesignerhandbag.com/

  9. manigaultgentile
    Member

    Yes, I have put in a request for help. We shall see what happens, right now I'm stuck!

  10. manigaultgentile
    Member

    I've only used 48 mb of 3 gigs! I don't know what the issue is.

  11. manigaultgentile
    Member

    Thanks for help and advice!

  12. ... right now I'm stuck!

    Indeed and we cannot help you. Unless I'm completely out to luch what I see is:
    (1) the videos are only offered on your self-hosted wordpress.org site;
    (2) you are charging your readers if that wordpress.org site to become members in order to view the videos.

    Hence it seems that "complexity" of some viewers being able to view videos and others not being able to view them may be a contributing factor to your problem, or not.

    The bottom line is that this wordpress.com forum is only for posting questions and answers about free hosted wordpress.com blogs, and the blog you appear to be having the problem with is a wordpress.org software install for self hosting.

  13. Ah yea, this is the freebie side of the fence. No money thingies here.

  14. manigaultgentile
    Member

    The problem is that I can't upload video's to the free hosting account. That's where the trouble is. The video's on the self-hosting site have nothing to do with the video's that I want to upload to the free site which is http://www.howtomakeadesignerhandbag.wordpress.com.
    I paid for something to be used on http://www.howtomakeadesignerhandbag.wordpress.com. site I would like to be able to use it there! It's their product , their site and hosting there is nothing I can do but be at the mercy of the support gods!

    With that said I should be in the right place to ask the question.

  15. manigaultgentile
    Member

    It seems as if it won't let me upload any video file types! I've tried AVI, mov,
    I get this error message

    File type does not meet security guidelines. Try another.

  16. Oh my! What a frustrating and confusing scenario this is. We Volunteers can't help you - only Staff can. Best wishes for a happy ending.

  17. manigaultgentile
    Member

    Thanks!

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