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In my dashboard [happens to all of my blogs] my categories [parent and sub] show exactly as they should be, i.e. hierarchy.
However, in my blog's home page all categories appear not in hierarchy, but they are mixed-up in plain alphabetical order.
Have checked my categories widget and it's indeed checked to show hierarchy.
Any help as how to resolve would be much appreciated, before contacting support. Thanks.
Same with me, suddenly the hierarchy is gone on the blog while still being available within the dashboard. Is this a bug or a new feature? ;-)
It must be a bug, as it happened some time ago [a couple of months ago], so it's not a new feature!
Unfortunately, Support is closed, so we will have to bear it until Monday, when they will resume back.
Until then, may I suggest to leave your categories untouched and not to try and fix them. Wait until we have more news from Support.
Support is open and will be for another 4 1/2 hours.
Mine are dehierarchized too. When this happened a few months ago, they only partially fixed it and I had to manually redo my categories. What a pain.
Same happend to me today.
Another sufferer here! My wondrously arcane categories all sifted down to a boring lphabetical list - with the odd multiple entry too. Again, this happened to me a while back (cue boring process of manually reconstructing the hierarchy), and again, my category widget is still showing the hierarchy checked.
Try the suggestion posted in this thread. It seems to be working for others.
Thanks for the tip thesacredpath.
I have already contacted support with a link to this thread. However, my personal view is what appears to worked for one or two, I don't think it's going to be the rule for all [with utmost respect to you and to other members trying to help as well to all wp members, as this is not a personal attack, if it sounds like that].
Last time when same problem occured, support had to go through my entire 4 blogs to get back my categories and sub-categories working and they had to go through this procedure pretty good times since not all and everything was restored to normal. The good thing is that I always keep a copy of my work so I had to advice them of any missing ones and guide them until they were finally restored and working as I originally had them. My gratitude and cudos to support was of course a follow-up to their work done.
With that said, nope, I'm not willing to go into 4 blogs and manually restore back what it seems to be a bug and not of my own fault. Thanks for sharing the tip and please appreciate the fact that if something is broken and its not due to the user, then wordpress staff should try and fix it.
I also understand that since 2.5 was introduced, minor problems would occure. I consider this one just like that. And finally, since I am also a wordpress.org user, please allow me to say that at least if I had a problem with my privately hosted blogs, my natural move should be to contact my hosting plan provider, whom I consider responsible for maintaining by blogs hosted intact. The same case with wp.com, don't you think so?
Same problem exists with my blog too. All my categories are not in hierarchical order, although they seem to be in the blog's dashboard.
Sorry for the second message, but I have tried to apply what others said that they did and solved the problem as it was suggested at the link provided by thesacredpath, but it does not solves mine. Still the problem remains and categories still show not in hierarchy but only in alphabetical order.
just happened to me too. giochigratisonline.wordpress.com
Several of my categories have disappeared as well, but some are still there. Naturally, the ones with the most subcategories are the ones that are gone (ergo, the ones it will take me longest to fix... grr!)
thesacredpath: I've managed to solve my problem with your help, only by checking the mother categories in the edit page of a few posts. I still hope though that the bug will be fixed.
Sorry for my english (I'm a spaghetti eater from Torino).
My main categories disappear! My hierarchy is gone too!
I've got same problem :(
Some categories disappeared, others are medley :(
http://walkmans.wordpress.com
@walkmans and muneo : the categories that have disappeared must be the parent categories. The others are not medley but are in alphabetical order. To fix this: Go to some of your posts and tick the parent categories too. So walkmans lets say you've got five main categories. Lets say one of them is called "Flash" (Im just guessing) and your posts with the sub category "Flash menu" that I can see from your website in this category. Ok so you go to any post which has "Flash menu" as a sub category and you tick your main category "Flash" in there. Then you save. Now in your blog the "Flash" main category should reappear and the good thing is that when you click on it, ALL the messages within this category will re-appear, not just the one that you ticked back. Well, just like before. You go to four other messages, and tick, and save, and then your other categories will all be back.
@grhomeboy Your message wasnt aggressive at all. Im 100% with you on that one, they need to fix it. Now the issue is that I dont know how many people come and visit your four blogs everyday but Ive got around 400 visits to handle in a day and I cant afford one person to feel that the website is messy. I had 115 categories, they are very important for the organisation of my blog, but fortunately I only had 7 main categories so it just took me a few clicks to sort out. I spend quite a lot of time in a day clicking for longer than that and for less useful things sometimes. So at the end of the day: as a matter of principle : WP staff of course shoudl deal with it, now, as a matter of fact: if theres something I can do to fix it myself and not too technical, I will. Hope we get an update on what is going on. Wish you all the best for your blogs.
@walkmans and muneo : the categories that have disappeared must be the parent categories. The others are not medley but are in alphabetical order. To fix this: Go to some of your posts and tick the parent categories too. So walkmans lets say you've got five main categories. Lets say one of them is called "Flash" (Im just guessing) and your posts with the sub category "Flash menu" that I can see from your website in this category. Ok so you go to any post which has "Flash menu" as a sub category and you tick your main category "Flash" in there. Then you save. Now in your blog the "Flash" main category should reappear and the good thing is that when you click on it, ALL the messages within this category will re-appear, not just the one that you ticked back. Well, just like before. You go to four other messages, and tick, and save, and then your other categories will all be back.
@grhomeboy Your message wasnt aggressive at all. Im 100% with you on that one, they need to fix it. Now the issue is that I dont know how many people come and visit your four blogs everyday but Ive got around 400 visits to handle in a day and I cant afford one person to feel that the website is messy. I had 115 categories, they are very important for the organisation of my blog, but fortunately I only had 7 main categories so it just took me a few clicks to sort out. I spend quite a lot of time in a day clicking for longer than that and for less useful things sometimes. So at the end of the day: as a matter of principle : WP staff of course shoudl deal with it, now, as a matter of fact: if theres something I can do to fix it myself and not too technical, I will. Hope we get an update on what is going on. Wish you all the best for your blogs.
wow! Thx! it works!... and don't you know why this happend?
The categories widget hierarchy bug should be resolved.
We're having Category problems as well on our blog -- redravine.wordpress.com -- but ours are not related to heirarchys. Rather, during the last two upgrades, some of our categories got added randomly to some of the posts. Now with the latest upgrade, we got a whole bunch of new mix-ups. For example, the "Money" category is added to a bunch of posts that have nothing to do with money. That's not the worst part of the problem, however. When we go in to clean up the post and uncheck the Money category box, we save, and then wa-la, there's the Money category on the post. These randomly added-on categories are now stubbornly staying put even when we go in and try to edit them out. What to do? We have too many posts to delete these categories and then re-add them later.
Also, the term "blogroll" has been randomly added as a Category and we don't know why. If we delete it -- since we don't want it as a category -- will doing so delete our Blogroll?
Why are all these Category mishaps occuring as a result of the upgrades?
Thanks, yb (redravine.wordpress.com)
Hi, I'm using 'Cutline' theme. I just created my blog 2 days ago. I am trying to get the Parent and Sub Categories that I create to show up on my sidebar 'Categories' widget. They look all created in my Dashboard, but nothing shows up in my sidebar widget except for the new main title for it. There are no drop-downs except 'Uncategorized'. Help?
floatmyboat.wordpress.com -- ArianSkyy
Greetings to all,
I may be a little late in letting you all know that the problem has been resolved by the technical support guys here at wordpress. Sincere thanks are due to them, so thank you guys!
While being on a short break due to our Orthodox Easter holiday [this year we celebrated Easter Sunday on April 27] I received an email reply from wp support informing me that it was a temporary bug and it has been fixed. I trust that everyone of you has by now seen that the problem was fixed and that nobody still faces any problem. If however you see that this has not been fixed [for your blog] I strongly suggest to contact support directly.
I therefore consider this thread as "resolved" and closed.
This topic has been closed to new replies.
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