Need help? Check out our Support site, then


Changing log-in and email for account

  1. I need to contact support without being able to access my dashboard. My blog that I use is Jessdenneyphotography.com.

    My original email was hacked ([email redacted]). I changed the email on my account to be [email redacted]. I got the link to verify, but I cannot log-in. Not sure what to do!

    Please contact me!
    [Personal details removed by staff]

    I had to set-up a new blog (trippthedogblog) that I don't want just to be able to contact Customer Support because I couldn't access my dashboard. Frustrating!! Please help!

    Jessica Denney

    The blog I need help with is trippthedogblog.wordpress.com.

  2. Hi Jessica,

    I'm sorry you lost access to your account and blog. However, we're not able to help with account recovery in the forums. For help regaining access to your WordPress.com account, please go to this page:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    Click the "Need More Help?" link on that page, and fill out the form there. Our account recovery team will get back to you by email so you can discuss the options in private.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.