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changing username - broken

  1. wbax
    Member

    http://en.support.wordpress.com/change-your-username/

    i have followed the second portion of this support documentation to change my username, unfortunately the page just flickers a few times and does not display the text boxes to change my username.

    Thanks,
    Walter

  2. timethief
    Member

    It's possible that you may have a browser related issue. Have you tried clearing your browser cache and cookies?

  3. redbrothers
    Member

    i have the same problem... cookies and cache have nothing to do with this. can anyone answer this?

  4. macmanx
    Happiness Engineer

    Can you please tell us which browser (and version of) you're using?

  5. readingbible
    Member

    I am also having this problem. I am using Firefox 12 under Mac OSX.

  6. jackiedana
    Happiness Engineer

    @readingbible, @greenmiller and @wbax - we're going to look into this further.

    For now, we need more information, so it would be really helpful if you would please try the following:

    1) clear your browser cache if you haven't already tried this;

    2) try a different browser ( go to http://browsehappy.com/ to get a different browser);

    3) report back here with your OS, browser/browser version that didn't work, and if you are successful, which browser did work.

  7. jackiedana
    Happiness Engineer

    As a follow up, I was able to replicate the issue myself. It's been reported and hopefully we can get a quick fix.

    It will still be helpful to know which browsers you're using and if you have any luck with other browsers.

  8. marcusjones0
    Member

    Hello

    I mhaving trouble deleteing eveything I want to start all over. Can anyone help me?

  9. timethief
    Member

    @marcusjonesstory
    Unfortunately, you question is off topic in this thread. There is no blogger created content to delete in the blog linked to your username. If you are referring to another free hosted WordPress.com blog you can bulk delete the contents yourself:
    bulk delete posts > http://en.support.wordpress.com/posts/edit-posts-screen/#bulk-edit
    Bulk delete pages > http://en.support.wordpress.com/pages/edit-pages-screen/#bulk-edit
    bulk delete images > http://en.support.wordpress.com/deleting-files/#bulk-deletion

    In the future to prevent confusion, will you please post only into threads that are on topic or create your own thread using this link? http://en.forums.wordpress.com/?new=1

  10. timethief
    Member

    NOTE: If you are experiencing this "changing username - broken" issue please note what Staff have said:

    It will still be helpful to know which browsers you're using and if you have any luck with other browsers. http://en.forums.wordpress.com/topic/changing-username-broken?replies=9#post-884894

  11. bettinatrueb
    Member

    I've tried with Safari and Google Chrome. No luck.

  12. timethief
    Member

    Hi again,
    Which versions of Safari and Chrome are you using please? The version numbers are important information.

  13. redbrothers
    Member

    I've tried on Google Chrome (18.0.1025.168), Firefox (12.0) and IE (8.0.7601.17514) run on a Windows 7, and none of them work.

  14. bridgetflo
    Member

    Hello

    I've got the same problem. I'm on a MacBook Pro running Mac Os 10.6.8, and have tried using Firefox 12.0 and Safari 5.1.7, same result.

    Ceers

    Bridget

  15. bridgetflo
    Member

    p.s. tried again after clearing cache and clearing WordPress cookies but no joy

  16. saratogian
    Member

    This is obviously not a problem on the user end of things. I have a professional column starting and I need to change the username. If I can the name I might even upgrade! Someone should really get on this.

  17. macmanx
    Happiness Engineer

    We are aware of the issue, and its cause, and are working on a fix.

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