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Comments marked as spam that are not spam

  1. homemadeexperience
    Member

    There are comments showing up "Marked as Spam" when they aren't spam. How can I change the spam settings? If some of the few comments I'm able to view that are marked as spam aren't actually spam, then how many of the hundreds of "spam" comments I can't view aren't spam either?

    The blog I need help with is homemadeexperience.wordpress.com.

  2. The vast and overwhelming majority of all so-called information on the internet is spam. Our reality is that over 80% of all so-called comments submitted to .wordpress.com blogs every day are spam. Spam comes in waves. There are human beings who get paid to post spam. There are robotic programs that post spam.

    The worst of all spam containing malware and viruses is not sent to us. It's removed as it could bring down many blogs if opened.

    On the spam that Akismet catches it takes only seconds to click "empty spam" and you don't even have to click "empty spam" if you don't want to. Akismet will maintain comments it has caught for 15 days from the time they were received, and then it will delete the comment automatically.

    If you get spam that slips by Akismet then mark it as spam (do not delete it) and over time Akismet will learn it's spam as Akismet is a learning engine.

    There is no such thing as eliminating all spam but Akismet works very well. For more information please take the time to read "5 things every blogger should know about spam" on this page Akismet: How it works http://akismet.com/how/

    Set up comment moderation if you have not already done so because allowing anonymous commenting is like putting out the welcome mat for spammers. This page > Settings > Discussion is where you set up defaults for comments. http://en.support.wordpress.com/settings/discussion-settings/

    Comment moderation http://en.support.wordpress.com/settings/discussion-settings/#comment-moderation

    Discussion Settings
    Other comment settings
    _Comment author must fill out name and e-mail
    _Users must be registered and logged in to comment

  3. You'll never see the dangerous stuff (viruses and the like) since Akismet deletes it before you even see it.

    If you find legitimate comments in your spam folder, then always mark them as Not Spam. Akismet will learn from this.

    If you have visitors that are regularly being marked as spam, have them send an email to support@akismet.com with the email address they are posting with for assistance.

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