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Comments Showing Up Blacked Out

  1. My followers can't see their comments. They are blacked out. Any thoughts on what this issue could be? Someone said that it said "site not encrypted".

    The blog I need help with is kreuzer33.wordpress.com.

  2. I'm sorry but we cannot help because we haven't a clue how they connect to the internet and to WordPress.com and which browsers and versions of them they use.

    Please have those with WordPress.com accounts post into this thread and provide screenshots. They can use http://snag.gy/ to share screenshots so Staff can examine what's going on. I'll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Hi there!

    I'd love to figure what's happening for these readers. However, without more information I'm not sure I'll be able to do much. Personally, I'm not having any trouble accessing your site.

    As timethief said, screenshots would be a great help. As well as having the readers with this issue contact us directly.

    Let me know if you have more information about this issue.

  4. Thanks! I'm not having any issues myself, but two of my readers have been asking for two weeks. I think the issue is on their end.

  5. It sounds like it is. You can suggest that they make sure their browser is up to date. They'll find the latest versions listed here:

    http://browsehappy.com/

    And if they continue to have trouble, they should contact us through the forums like you did. :)

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