I wrote several months ago regarding an issue I'm having with the contact form on my blog, you can see my original query here: http://en.forums.wordpress.com/topic/contact-form-defaults-to-donotreplywordpresscom?replies=10#post-1064168
All emails that come to us via the contact form on our blog have the default reply-to set as donotreply @ wordpress.com instead of the email address provided by the person contacting us. This is quite annoying and is causing confusion because we receive a large volume of emails from the form and it's become difficult to keep track of who has been replied to and who hasn't.
As you can see in the older thread, the "happiness engineer" macmanx responded to say that the problem was with Gmail and that I should contact them directly. This is what I did and after several weeks of backwards-and-forwards they have come to the conclusion that the problem, in fact, lies with WordPress, and not them.
According to them:
"First, Gmail is already ignoring the invalid Reply-To, which is the source of your problem.
Gmail is ignoring it, because it is invalid.
It is invalid, because WordPress is encoding it incorrectly.
I don't think there is anything you can do directly to fix it. You need to report the problem to WordPress, so they can fix the scripts the send messages when users fill in forms."
You can see the full conversation thread here: https://productforums.google.com/forum/#!msg/gmail/d3QWZazgtK0/y4Ay_gQrEykJ
So... my question is: whose fault is this, and more importantly, how do I fix it?
The blog I need help with is piteiraphotography.com.