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What is the best way to contact WordPress regarding a refund?
I purchased a domain but would like to cancel and change it. The cancel policy says to "contact WordPress within 2 days" but gives no other information on how or who to contact specifically. I used the contact support form but have no way to verify that this is the correct avenue to get a refund as I have not heard back regarding my inquiry.
Any advice?
The blog I need help with is yogiclarebear.wordpress.com.
Found on the front page of support forum documentation:
http://en.support.wordpress.com/contact/
Thanks, yes that is what I used. Just felt like there should be another avenue for contact regarding refunds.
Thank you! Clare
What would you suggest?
Well, if WordPress requires the contact within 2 days, there should be some kind of timely response so I am ensured that my "2 days" was verified/justified I suppose. Maybe I am just paranoid that my request won't be honored. I'm not sure why.
Clare
There will be a timely response. However, I don't see anything from you in support right now. I searched using the email address on file for your yogiclarebear account. If your request wasn't already answered, can you please submit it again at http://en.support.wordpress.com/contact/ ? I will look out for it.
I just submitted it again.
"Hello,
I recently upgraded and purchased the following domain:
and I would like to refund/change it to:
Thank you!
Clare"
Thank you!
to which i guess they are going to the same thing?? do they both work? with the www and without...is it the same thing?
yikes i feel dumb now.
well, i feel dumb a lot, but yah.
I've just replied to your ticket @yogiclairebear.
This topic has been closed to new replies.
yogiclarebear
timethief
