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Hi there:
I can no longer edit my CSS page. I changed themes to Andrea 09 (previously using The Journalist) and noticed that my CSS page is not available. Just the usual greeting before you pay for CSS upgrades.
I thought it was something to do with Andreas 09, but when I switched back to The Journalist, the same thing happened.
I recently made payments for 2009, so I was wondering if anyone else was experiencing this problem.
If you have paid for the credits for the CSS upgrade again, it might be something to do with your cache. Try logging out, clear your browser cache and log back in. If that doesn't work, maybe send a support request into staff on Monday morning and they should be able to get you back up and going :)
Trent
Hi Trent:
I did log out plus cleared up the browser cache but no such luck. Will contact support on Monday.
Thanks for you help though. I appreciate it.
We have domain mapping bought for another year but not the others.
Did you use another name maybe?
No, I used my "masterclasslady" name. I know I purchased the CSS but let me double check.
Yes - it's right on my upgrade page. I purchased CSS upgrade, domain name mapping and space upgrade space on January 17, 18 and 19 2008 for MasterclassLady.Com
Could you recitfy this problem? Thanks so much
Where is the link to contact support so I can resolve this issue ASAP?
When I click on the "support" link, I receive a message that "support is closed for the weekend" and, according to my time zone - the weekend is over.
Thanks so much
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