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Current Issue: custom image header disappeared with contempt theme

  1. nbaunplugged
    Member

    Dr. Mike, the moderator, said this topic has already been brought up so he closed it down and even told me that a "quick search" would have told me that.

    But, if you read the posts after doing his proposed search, there are no similar topics that were created before I created my topic, and especially no solutions offered.

    I'd appreciate it if you kept the topic open so the ones that are having trouble with this (someone posted the same question shortly after me on a new topic) could get some help.

  2. drmike
    Member

    You yourself actually pointed out to another user that the topic had been duped. You'll note that that thread got closed as well.

    Here's some others that I found using the link I provided to you:
    http://wordpress.com/forums/topic.php?id=6396
    http://wordpress.com/forums/topic.php?id=6381

    Solution is to send in a feedback when support came back up and running as stated in those threads. (It's a possible theme bug with the Comtempt theme. You will note that in the other threads, users are using the Contempt theme.)

    We try to get folks not to dupe issues since all that does is waste the time of those trying to help around here. Like the time it took me to hold your hand and show you where specifically the issue had been mentioned previously.

    I'll go ahead and leave this thread open for you. Heck, I'll even sticky it and raise it to a current issue for you.

    Regards,
    -drmike

  3. respons
    Member

    Don´t know if my answer can help you. But I have had problems too. I looked at the size in my theme and did my headerimage in that size.
    I saw it by upload and then it kept dissapering. So what I did was to make the head image a little bit smaler and then it was okey.

    Maybe it can be such simple solution for You too :-)

  4. nbaunplugged
    Member

    Trust me, I am not trying to duplicate the amount of work you have to do. Sorry for posting in the first place, will use extreme caution before I do so again.

  5. nbaunplugged
    Member

    Thanks for the suggestion respons, I tried a few different sizes but to no avail.

  6. respons
    Member

    I just tested that theme and I could upload my header and I can see at my blog.

  7. nbaunplugged
    Member

    What size is your image?

  8. respons
    Member

    This I used was in wrong size 770x140, but I crouped it.
    I used the format .png instead of .jpg

  9. eclecticgeek
    Member

    I use a custom header with the Contempt theme. Uploaded a 750 x 140 .jpg image. No cropping.

    If you haven't already done so, send a feedback. That way staff will know.

  10. nbaunplugged
    Member

    Support is closed, but I'll send the feedback when they open back up on Jan. 2. I've tried various images and various sizes including a 750x140, .jpg and .png, no luck yet.

    I guess it is just a wait and see. Thanks respons and eclecticgeek.

  11. eternalawareness
    Member

    I recently started having the same problem with the Benevolence theme, with an additional twist: My other two WP blogs are fine, using different themes, yet on my original blog http://eternalawareness.wordpress.com/, well, even if I change themes, the custom pic (which is a kinda abstract eye) will never upload (regardless of theme picked), always defaulting to the Benevolence pic which is grass.

    I have resized the custom pic (which always shows up in the editor) to the recommended size, and even went slightly smaller to no avail. I have cleared out my cache repeatedly with no positive results. The pic is a JPG.

    Thank you for your help.

  12. timethief
    Member

    In this following thread from the css forum devblog discusses something he believes the staff should take a look at and thinks it may affect both issues http://wordpress.com/forums/topic.php?id=6457&replies=15

  13. mark
    Staff

    Please send me detailed feedback.
    More detail is much better than little.

  14. nbaunplugged
    Member

    Thanks Mark or whomever handled this, it's back!

  15. eternalawareness
    Member

    Thank you for a quick fix! ... mark walter

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