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1. thegretchenshow
   Member
   Jan 25, 2013, 4:16 PM

   I played around with the preview tabs for the custom design package and it worked fine. But after I purchased it last night, it stopped working. When I click on customize on the drop down menu, my blog page comes up, the customization sidebar appears on the left of the screen - and then my page disappears; all that remains is the black background. I've emptied my cache, closed and reopened Safari, refreshed the page countless times. I can change the background color, but that's ALL I see. A big blank page in another color. Help would be much appreciated.

   The blog I need help with is 52at52.net.

2. timethief
   Member
   Jan 25, 2013, 4:36 PM

   Hello there,
   I don't know if these links will assist you or not. However, as we Volunteers cannot view private blogs I tagged this thread for Staff support. Please subscribe to it so you are notified when they respond.
   http://en.support.wordpress.com/custom-design/editing-css/
   http://en.support.wordpress.com/custom-design/css-basics/

3. thegretchenshow
   Member
   Jan 25, 2013, 4:46 PM

   Oh, thank you, timethief, but it's not a css issue but the custom color changes. I have the blog set to private because it's not ready for public consumption yet! But if you - or any one else - is willing to have a look, I'll add you as a viewer.

   Not sure what you mean about subscribing? Is this post now in a different forum?

   Thanks for your time.

4. timethief
   Member
   Jan 25, 2013, 4:49 PM

   Hi there,

   but it's not a css issue but the custom color changes

   Thanks for the clarity. There's a subscribe to this topic link in the sidebar of this thread.

5. kathrynwp
   Staff
   Jan 25, 2013, 9:48 PM

   Your question will be answered in this duplicate thread: http://en.forums.wordpress.com/topic/custom-design-color-palette-not-working

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