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Custom header crashed site

  1. heathergoodwin1006
    Member

    I updated my custom header, now wordpress won't open. Help

    The blog I need help with is nestrealtyshreveport.com.

  2. Please contact Staff directly using this link > http://en.support.wordpress.com/contact/

  3. If you can still get into your dashboard, upload something ANYTHING else in your header.

  4. @shreveportbossierhomes

    I just checked here http://ismyblogworking.com/nestrealtyshreveport.com and not only is the blog broken but it's not hosted by wordpress.COM at all. So we cannot help you and neither can wordpress.COM Staff.
    The blog is hosted at Web hosting: godaddy.com.

    Please post to http://wordpress.ORG/support/

  5. The name servers for shreveportbossierhomes.com/ seem to go to Godaddy. Clicking on their name and trying to go to shreveportbossierhomes.wordpress.com/ dumps you at: nestrealtyshreveport.com/

    You end up at a blank page with this as the main code:

    <frameset rows="100%,*" border="0">
      <frame src="http://shreveportbossierhomes.wordpress.com" frameborder="0" />
      <frame frameborder="0" noresize />
    </frameset>
  6. @shreveportbossierhomes : It looks like a typical case of infinite loop. The __.wordpress.com URL redirects to the GoDaddy domain, which redirects to the __.wordpress.com URL. Did you buy the site redirect upgrade by any chance? Or the domain mapping upgrade?

  7. A search on site:http://nestrealtyshreveport.com - has a few cached pages that are from Jan 16, 2011 that is also blank. Maybe this has been an ongoing issue?

  8. heathergoodwin1006
    Member

    I've had no problems until I changed themes and uploaded a custom header. I ablsolutely can't get to my dashboard as the page won't load. @airodyssey: should I undo the site redirect upgrade?

  9. heathergoodwin1006
    Member

    Oh, and how would I do that since it won't load?

  10. Maybe you should contact staff directly and explain your problem. If there is any changes that they see that caused the problem, they would be in a better position to undo it:
    http://en.support.wordpress.com/contact/

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