WordPress.com

1. neonlanterns
   Member
   Jun 5, 2011, 12:35 PM

   My custom headers won't work on my theme.

   I know it's supported by this theme(vertigo) and was working perfectly fine.
   I tried to remove it, by clicking ''remove header image'', to see what it looked like with no header, but now I can't put any of my headers back on.

   I can still upload custom headers and preview what they look like, but I can't apply any changes.

   What should I do?

   The blog I need help with is neonlanterns.wordpress.com.

2. abundancethinkers
   Member
   Jun 5, 2011, 1:51 PM

   Not sure, if you somehow forgot to click on "Save" button. Else, you may try "restore original header image" option and save and then once again apply your changes and save.

3. neonlanterns
   Member
   Jun 5, 2011, 7:07 PM

   I definitely pressed save.

   And ...it doesn't /have/ a restore original header image option.
   Or at least none that I can see/

4. timethief
   Member
   Jun 5, 2011, 7:18 PM

   There is no restore from the Media Library option.
   You can delete the image your uploaded from your Media Library and upload it again.

   Appearance > Header
   You can upload a custom header image to be shown at the top of your site instead of the default one. On the next screen you will be able to crop the image.
   Images of exactly 960 × 240 pixels will be used as-is.

   Note that if you do not presize your images before uploading then you will not get the best image quality. Bringing the cropper into play = loss of image quality.

5. timethief
   Member
   Jun 5, 2011, 7:23 PM

   Which browser and version of it are you using please? Have you tried troubleshooting?

   • It's possible that you could have a browser issue so try changing your browser settings, refreshing the page, or clearing the browser cache and cookies - instructions for specific browsers.
   • Note that when you make adjustments to your browser settings -- changing privacy settings, deleting cookies or increasing security -- you will need to close your window and restart the browser before those new settings become effective.
   • You could try upgrading your browser.http://browsehappy.com
   • You could try using another browser.

6. timethief
   Member
   Jun 5, 2011, 7:24 PM

   For upgrading your browser. http://browsehappy.com

7. neonlanterns
   Member
   Jun 5, 2011, 7:25 PM

   I tried that. It /still/ isn't working.

8. neonlanterns
   Member
   Jun 5, 2011, 7:28 PM

   I'm using the latest google chrome.

   It's not my browser.
   Everythings being uploaded, but it won't load on to the actual webpage.
   Like I said, it shows me the preview, I hit save and then view my blog, but the default header is on and my new image isn't there.

9. neonlanterns
   Member
   Jun 5, 2011, 7:39 PM

   OH THANK GOD! It's resolved itself!

   Thanks guys for the concern1 I have a feeling the server was just screwing up/

10. timethief
    Member
    Jun 5, 2011, 7:40 PM

    I'm using Firefox 4.0 and I see a header with a background and purple lettering. The latest stable of Google Chrome is 11 so if your are using Chrome 13 it's still in development. Please try switching to Firefox 4.0.

    • You can use this link to see if your flash is up to date.
    • If it’s not up to date then this is where to download and install the latest version of flash.

    How are you connecting to the internet and to WordPress.com please?

11. timethief
    Member
    Jun 5, 2011, 7:41 PM

    That's good to know but mysterious. :)

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