Need help? Check out our Support site, then


Customizing the header picture

  1. I've tried 700 times (okay only 10) to change the header picture to one of mine, but it never takes. I can't find any way to drag and drop. It says if it doesn't appear, contact Support. You are here 24/7, but where is a phone number to talk to a person. I've just started and I'm so frustrated that I'm close to chucking it!! I need to talk to someone to walk me through it.

    The blog I need help with is mccarthycaminosantiago14.wordpress.com.

  2. Not to worry as we Volunteers can help. There is no phone support here and thank goodness for that or the few support Staff we have would be wasting time answering questions that others can answer easily. This is your theme's detailed description page http://theme.wordpress.com/themes/misty-lake/

    This is a link to instructions for uploading a header image http://en.support.wordpress.com/themes/custom-header-image/#uploading-a-custom-header-image

    Go directly to > Appearance > Header and upload an image of the correct dimensions. Images should be at least 1015 pixels wide. Suggested width is 1015 pixels. Suggested height is 276 pixels.

  3. I can't find any way to drag and drop.

    Exactly what kind of device are you using to connect to the internet and to WordPress.com?
    Exactly which browser (and version of it) are you using. Check here if necessary http://www.whatbrowser.org/

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags