Need help? Check out our Support site, then


Dashboard defective

  1. unwrittenletters
    Member

    Since the introduction of the new notifications system, my dashboard has been defective. I can select but cannot view my reader or any of the other tabs; the pages won't load. I've tried using Internet Explorer 9 as well as my standard browser, Google Chrome. Is there a way to solve this problem myself? Or what might be causing it? Thanks in advance.

  2. Let's start with you posting an active link starting with http:// to the blog in question. These are the troubleshooting steps we take whenever any issues like this arise:
    clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    using the browser with all extensions or add-ons disabled
    updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
    confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
    confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
    confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
    resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
    trying another browser

    If those do not work for you then we need to know
    (1) how you are connecting to the internet and to WordPress.com (mobile, satellite, DSL, dial-up) .

    (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

Topic Closed

This topic has been closed to new replies.

About this Topic