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1. griffinelection
   Member
   Nov 16, 2011, 2:24 PM

   A few weeks ago I purchased a premium theme for my blog, "bold news." It never worked right, making most of the titles of my posts on my front page descend vertically. It looked terrible. So, I requested a refund but never heard anything back, I am afraid my 30 day period may have passed without me receiving a refund. In the meantime I have purchased "Modern News" theme and I love it.

   Does anyone know how I can get a refund?

   Thanks,
   griffinelection

   The blog I need help with is griffinelection.wordpress.com.

2. timethief
   Member
   Nov 16, 2011, 5:53 PM

   I have flagged this thread for Staff attention.

3. macmanx
   Happiness Engineer
   Nov 16, 2011, 8:51 PM

   I have canceled and refunded your theme as requested.

   Please let us know if you need any further assistance!

4. griffinelection
   Member
   Nov 16, 2011, 10:20 PM

   Thank you timethief and macmanz for all of your help!

5. macmanx
   Happiness Engineer
   Nov 17, 2011, 12:05 AM

   You're welcome!

6. mcedin
   Member
   Dec 8, 2011, 6:31 PM

   I need a refund for "Bold News by WooThemes".
   Looked good, I miss some important things to adjust.

7. timethief
   Member
   Dec 8, 2011, 6:45 PM

   @mcedin
   Will you please post the URL of the blog you purchased the theme for?

8. mcedin
   Member
   Dec 8, 2011, 6:49 PM

   reasonaktiebolag.wordpress.com

9. mcedin
   Member
   Dec 9, 2011, 10:30 AM

   OK?

10. mcedin
    Member
    Dec 9, 2011, 10:32 AM

    Or, is there anything I need to do more.

    :-)

11. airodyssey
    Member
    Dec 10, 2011, 3:31 PM

    I re-tagged "modlook".

12. mcedin
    Member
    Dec 10, 2011, 3:36 PM

    Sorry, I don´t understand Your message.

13. airodyssey
    Member
    Dec 10, 2011, 3:39 PM

    The "modlook" tag is used when we want to get staff's or moderator's attention.

    If you still don't understand, please read this.
    http://en.forums.wordpress.com/topic/using-the-modlook-tag?replies=8

14. mcedin
    Member
    Dec 10, 2011, 3:41 PM

    OK. Do I show that I understand by reply to You like this:
    "You have made the moderator aware of that I still have a question"

15. worldreachout
    Member
    Dec 10, 2011, 6:52 PM

    Please could you refund my 'Bold News' theme, it is dreadful and so disapointed.

16. macmanx
    Happiness Engineer
    Dec 10, 2011, 10:18 PM

    I have canceled and refunded your themes as requested.

    Please let us know if you need any further assistance!

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