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  1. I can't figure out why there are two blogs under my name. And having a lot of trouble posting blogs. It just seems to freeze up when I hit 'publish'. Also, the customer service is really difficult to access. There should be a contact us feature on the home page that takes you directly to an e-mail where you can ask questions. I'm finding this site too difficult to navigate and would like to cancel and delete my entire account.

    The blog I need help with is shielajaneblog.wordpress.com.

  2. Hello there,
    I'm sorry you have experienced these issues. Provided you are logged in under the username account that registered the blog you can delete the blog by using these instructions. http://en.support.wordpress.com/delete-site/
    Note that deleted blog URLs are not recycled.
    http://en.support.wordpress.com/recycling-blog-names/

    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    http://wordpress.com/#!/following/subsettings/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. While you cannot completely delete your Gravatar profile, you can remove all of your profile information easily through the "Edit My Profile" page here:
    http://en.gravatar.com/profiles/edit/?noclose#about-you

    You can also hide your Gravatar profile from external access. Visit your profile page (click your name in the top navigation of the website), then click the "Hide My Profile" link in the bottom, right-hand corner.

  3. Hi there,

    I don't see any blogs on your user account - do you have a separate user account? I'd be happy to help you with any issues you might be having. Of course, if you'd like to leave us, we'll be sad to see you go, but I'll be happy to help you make sure you have got everything in order first.

    Cheers!

  4. shielajaneblog.wordpress.com is no longer available.

    The authors have deleted this blog.

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