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Deleting domain

  1. It states that I can cancel my domain after two business days by notifying y'all....but how do I notify you if you do not have a number?
    I would like to cancel a domain, how do I do that? (The information provided is vague and not entirely useful.)

    Thank you.

    The blog I need help with is farquharmasonry.com.

  2. Staff is currently out for meetings, but I've tagged this thread so they will see it and respond. They are monitoring the forums. It may be a few hours though.

  3. I have exactly the same question/problem. I'm new to WordPress and so far pretty good, but I spent a lot of time trying to figure out how to notify you that I want to cancel the domain I created yesterday and almost wound up hitting my head against the wall.

    A few hours is no problem, but given the reputation that WordPress has I am surprised and disappointed by this.

    (If I am just a bonehead and I've overlooked some obvious/intuitive way to notify you then please let me know).

  4. The problem is that staff is in a big meetup so normal support channels are closed till the 19th. Again this thread has been tagged so that they will see it when they check into the forums. Given they are out of the "office" for a while, I don't think they will hold solidly to the 2 days thing. And your requests are logged right here in the forums so they will know you requested a refund prior to the two days.

    Just be patient.

  5. @pfarqu1101 , @andreamurga what are the two domains in question?

  6. yeah, i'd like to cancel my domain upgrade (17$), done 2 days ago as well...for now.
    thanks in advance for helping out

  7. See the staff post, right above yours? They need the actual domain in question.

  8. oh, ok here we go.
    http://mouvementsequentiel.wordpress.com/

    please keep me updated if all worked out well..well, i'll see it if $'s are back on my pp-account, right?

    cheers and thanks in advance

  9. No, they need to domain name you registered.

  10. oops..domain-name: mouvementsequentiel.com

    thanks

  11. @pfarqu1101
    We can't refund for the domain name you purchased on September 1st. Your cancellation/refund period had ended on September 3rd, unfortunately (which was before we started directing contact form visitors to the forums). You can still cancel the domain if you need to, but we are unable to refund. If you choose not to cancel, you can let it expired - you won't get automatically charged for renewal in the future.

    @zwame178
    I have fully refunded for the domain you purchased.

    @andreamurga
    Sorry about the inconvenience. Your payment has been fully refunded as well.

    Please note it may take 5 business days for the refund to show up on your credit card/PayPal account.

  12. I need sunflowerfun.com deleted as well, I posted about this a few days ago, about an hour after I paid for the domain. Thanks for the help

  13. @sunflowerfun:
    I have canceled your domain and fully refunded your purchase as requested.

  14. Mine is farquharmasonry.com

  15. I would like to cancel it immediately please. Thank you for your help.

  16. @pfarqu1101
    Are you sure you want to cancel the domain?, because we are unable to refund. We are only able to offer a refund if we receive notification within 48 hours of the purchase. For full details, please see:

    http://en.support.wordpress.com/domain-mapping/cancel-domain/

  17. I have been contacting you as well in another forum but received no response! i inadvertently subscribed for domain mapping and I need to cancel but there was no cancel button. I registered yesterday. Please someone can flaxentawny.com for us. It is causing a lot of issues for our blog.

    Please help and thank you in advance!!

  18. I just purchased my domain last night via the upgrade option. I wanted to delete it. How do I go about receiving a refund, since I am still within the 2-day grace period? I do not see an option for a cancellation. Please advise.

  19. I wanted to create a new domain as I did last night. Should I wait until the one I am using right now is deleted and refunded to me? Or should I create the new domain, knowing that this one will be deleted by a member of the support staff per my request?

  20. To clarify, I want my thepmparade.com domain deleted please.

  21. I think I have a related question (maybe easier). I'd like my second blog to show up with my member name but it will only post my original blog which is unfinished. The new one is at howtomakelemonade.wordpress.com. Can I attach that one to my Icon with psychmatters?

  22. Sorry to pile on, but I'd like to delete the domain I bought this morning (9/17/10) because I do not understand well enough how to use it in conjunction with my primary blog, Writersrest. I want blogs to be autonomous rather than mapped to each other.

    Please delete: celandanna.com

  23. I have been contacting you as well in another forum but received no response! i inadvertently subscribed for domain mapping and I need to cancel but there was no cancel button. I registered yesterday. Please someone can flaxentawny.com for us. It is causing a lot of issues for our blog.

    Please help and thank you in advance!!

    I've canceled the domain and refunded your purchase.

    To clarify, I want my thepmparade.com domain deleted please.

    I've canceled the domain. Since you mentioned purchasing a different domain, I have not refunded your purchase but instead credited your WordPress.com account for hte value of the domain purchase.

    You can now purchase another domain and you will not need to enter payment information again—the system will offer to let you purchase the domain using your credits.

    If you want a refund instead, please let us know.

    Sorry to pile on, but I'd like to delete the domain I bought this morning (9/17/10) because I do not understand well enough how to use it in conjunction with my primary blog, Writersrest. I want blogs to be autonomous rather than mapped to each other.

    Please delete: celandanna.com

    I did not delete this domain because it sounds like you have a question about it.

    If you want to switch your WordPress.com blog to your purchased domain, you need to go to Upgrades > Domains in your Dashboard and switch your purchased domain to be the primary.

    When you map a domain, you must choose one to be the "final destination" for all visits to your blog. You can't maintain both the WordPress.com domain and your purchased domain.

    If you'd rather receive a refund, please let us know.

  24. Thanks -- that is what I realized a bit too late. What I need to do is create a second wordpress.com blog (not writersrest) and map THAT one to celandanna.com. So I think I need to delete, get a refund, and start over. My mistake.

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