My old domain is about to expire and my email notifications tell me it's going to automatically renew. I can't find any way to stop this from happening in my dashboard. How can I cancel the renewal?
Blog url: http://blog404dotorg.wordpress.com/
Need help? Check out our Support site, then
Deleting domain renewal
-
-
Hi there,
We Volunteers cannot do this for you. Please see here > Dashboard > Store > My Upgrades and click the "Disable Auto Renew" link. For more information please read: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/ -
If someone within support is supposed to do this, please cancel any renewal updates for blog404.org and magazine404.org.
-
There is no "disable auto renew" link on My Upgrades.
-
Sorry for the multiple posts. Here is what my screen looks like
http://i1171.photobucket.com/albums/r548/n-kita/Other%20Shit/wp.pngI'm also confused as to why I'm getting emails for magazine404.org but it's not showing up as one of my blogs or domains.
-
Are you logged in as the original account that bought the upgrades? Only the original account can renew or disable upgrades -
-
That was the problem! Thanks for your help :)
Topic Closed
This topic has been closed to new replies.