WordPress.com

1. aursaraf
   Member
   Feb 9, 2013, 11:09 PM

   ClickTale is a great service for understanding how users interact with your website, you can read about them here:

   http://www.clicktale.com

   I'd really like to use them to understand what users look for in my blog.

   Adding support means supporting adding a bit of JS to the site, that looks like this:

   <!-- ClickTale Top part -->
   <script type="text/javascript">
   var WRInitTime=(new Date()).getTime();
   </script>
   <!-- ClickTale end of Top part -->

   [The text and images of your site]

   <!-- ClickTale Bottom part -->
   <div id="ClickTaleDiv" style="display: none;"></div>
   <script type="text/javascript">
   if(document.location.protocol!='https:')
   document.write(unescape("%3Cscript%20src='http://s.clicktale.net/WRd.js'%20type='text/javascript'%3E%3C/script%3E"));
   </script>
   <script type="text/javascript">
   if(typeof ClickTale=='function') ClickTale(SOME NUMBERS THAT ARE PROBABLY DIFFERENT FOR EACH USER);
   </script>
   <!-- ClickTale end of Bottom part -->

   I'd guess it's OK to put both at the middle instead of one at the top and one at the bottom (might make the site load a bit slower, but what can you do), so adding a widget for it would probably work.

   This would be a great service to have. What do you think?

   The blog I need help with is myownfortune.wordpress.com.

2. absurdoldbird
   Member
   Feb 9, 2013, 11:33 PM

   Javascript cannot be used on a WordPress.com site. Please read this:

   http://en.support.wordpress.com/com-vs-org/

3. aursaraf
   Member
   Feb 10, 2013, 7:47 AM

   I read it.

   That's why this has to be a question to the developers - because only they can add a widget that runs javascript.

4. absurdoldbird
   Member
   Feb 10, 2013, 2:39 PM

   Then this should have been asked on the 'Ideas' forum, and I'll flag this to be moved there. This is the support forum and is for technical help with existing blog problems, not 'wishes'.

5. aursaraf
   Member
   Feb 10, 2013, 5:57 PM

   Thank you. It was asked via the "Support" widget, and I had no reason to believe it would even be published publicly.

6. catrymer
   Staff
   Feb 11, 2013, 11:29 PM

   Hi there,

   Thanks for your suggested addition. I've added this thread to our Ideas forum as a possibility for future enhancements to WordPress.com. Feel free to add other suggestions there any time:

   http://en.forums.wordpress.com/forum/ideas

   Best!

7. aursaraf
   Member
   Feb 13, 2013, 10:05 PM

   Then let me add, after reading the plugins FAQ, that there is a plugin for this:

   http://wordpress.org/extend/plugins/clicktale/

   it says it wasn't updated lately, but if there's any incompatibility I'm sure the ClickTale guys would be glad to help with its maintainance.

   Full disclosure: I used to work for them a short while at university, and I like them, but I'm asking this purely because I believe it is a good service and want to use it myself (which is also why I worked for them).

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