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Didn't receive a confirmation e-mail for a new account. Not in spam box.

  1. traducaoeinterculturalidade
    Member

    I signed in to create an additional account to the one I already have, with a different e-mail address, but I haven't received the confirmation e-mail yet. It is not in the spam box and the address is correct. How long does it usually takes? Anything I can do?

    The blog I need help with is traducaoeinterculturalidade.wordpress.com.

  2. This thread is tagged for Staff assistance. If you subscribe to it you will be notified when Staff respond in it.

  3. traducaoeinterculturalidade
    Member

    Hi. If I got it right, I'm supposed to get staff assistance for my question right? How long does that take? I still haven't got a confirmation mail for may new account and I would really like to start writing on the blog I've been invited to.
    Would it make a difference if I was a paying user? Would I then get a faster response or could I even actually talk to someone?
    Thanks

  4. Hi there,
    Staff presence of the forum is very low on weekends and they are backlogged. They respond to the threads with the earliest dates first so please be patient while waiting for them to get to you.

  5. P.S. Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  6. traducaoeinterculturalidade
    Member

    Hi again,
    Thanks for the answer! I'll wait then, was just wondering if everything was going the right way.
    Oh, and I have already done that and checked the blogs list, but I didn't know about the hidden ones. Thanks for the advice!

  7. It's been 5 days since you first posted and I know that's not sitting well with you nor do I blame you for wondering why this has taken so long. Please hang in there.

    I still haven't got a confirmation mail for my new account and I would really like to start writing on the blog I've been invited to.

    Please provide both URLs.

  8. traducaoeinterculturalidade
    Member

    Do you mean the URL for the blog I've been invited to? That's http://koeningerpartner.wordpress.com

  9. Thanks. Please also post the other URL.

    I still haven't got a confirmation mail for my new account

  10. Hi there - the user traducaoeinterculturalidade is currently listed as an Author on the site http://koeningerpartner.wordpress.com. Are you able to access it under that user account?

    If you created a second WordPress.com account that can't access that site, could you please let me know the username and email you used so I can investigate? Thanks.

  11. traducaoeinterculturalidade
    Member

    Hi,
    Yes, I can access it with the account traducaoeinterculturalidade, but I would like to use a different name as an author for koeningerpartner.
    My avatar for traducaoeinterculturalidade has my first and last name Bete Köninger. For koeningerpartner I'd like to use my first and middle name, Bete Ferreira. Since I didn't find a way of having two different avatars/names for the same account, I decided to open a new account with the name Bete Ferreira (beteferreira) and a different e-mail ([email redacted]). For that account I haven't received a confirmation yet.
    I hope this helps. Maybe I've made a mistake during the process of opening the new account?

  12. I can add beteferreira as an Author on the koeningerpartner site with permission from the site's sole administrator.

    Could you please have the administrator log in and leave a message in this thread that we can go ahead do that? Thanks.

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