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DNS and all not working

  1. My site doesnt work and I bought mapping and domain trough wordpress please help http://ftrepaniertransport.wordpress.com
    or http://ftrepaniertransport.com

    The blog I need help with is ftrepaniertransport.com.

  2. Hello there,
    When did you purchase a domain mapping upgrade? Domain name changes are not instantaneous. They can take between 24 - 72 hours to propagate throughout the internet.

    Has 72 hours passed since your purchased the domain mapping upgrade, set the primary domain and followed through on all the instructions here?
    http://en.support.wordpress.com/domains/
    http://en.support.wordpress.com/domains/#setting-the-primary-domain
    http://support.wordpress.com/domain-mapping/register-domain/

  3. Hi,
    I appreciate your quick response.

    Domain Mapping was auto renewed for
    ftrepaniertransport.wordpress.com on 06-Feb-2013

    And my Domain: ftrepaniertransport.com mapped will expire in 13 months on March 7, 2014
    Regarding the instructions, yes I already did all of this and it's still not working. It s says DNS needs to be updated and when I try to update my DNS with
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    It says this

    We can't save these records because they don't look right to us. Check the errors below. Please contact support if you are unable to resolve the problem.

    1) NS1.WORDPRESS.COM
    (2) NS2.WORDPRESS.COM
    (3) NS3.WORDPRESS.COM

    1. This does not match any of the DNS record formats.
    2. This does not match any of the DNS record formats.
    3. This does not match any of the DNS record formats.

    What should I do?

  4. Hi Patricia! Unfortunately, it looks like your domain ftrepaniertransport.com expired in December 2012. The domain mapping is good through 7 March, 2014, but you need to have both the domain mapping and registration current for things to work properly.

    You should contact your registrar (which appears to be Melbourne IT or something similar) about renewing your domain. Then, once your domain registration is active again, you need to update the nameservers from your registrar's control panel (not via WordPress.com).

  5. Thank you for your help Jenia. The registrar has asked me for my DNS should I give him these ones?
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

  6. Correct, those are the records that you need to use in order to map your site to WordPress.com.

  7. Thank you!

  8. You are welcome!

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