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domain change and like count wiped???

  1. montejorecords
    Member

    i changed my domain adress with the one click support on the plataform and my like count and tweet counter got wiped on all my post, can this be fixed?? how can i talk to someone at worpress about this.. if any administrator sees this, please help, thanx

    The blog I need help with is blowoutthecandle.com.

  2. We can't give any feedback without the URLs you're talking about, both starting with http.

  3. Is this the blog in question? http://blowoutthecandle.com/ If so then here's the link to contact Staff about your "likes" and twitter count issue as I can find nothing in support docs that indicates this is normal behavior and I do suspect it isn't. http://en.support.wordpress.com/contact/

  4. montejorecords
    Member

  5. montejorecords
    Member

    i have contacted support to see what they can do, any further help would be greatly apreciated.

  6. I'm sorry but there is no further help we Volunteers can provide that I am aware of. Please be patient while waiting for Staff to reply to your support ticket.

  7. Oh dear. I'm so sorry but I just realized that you may be posting to the wrong support forum for your software. Here we provide support only for blogs being free hosted by wordpress.COM. If you have another web host then you must post to http://wordpress/ORG/support/

    Please read the sticky post at the head of this forum for greater clarity > http://en.forums.wordpress.com/topic/please-read-me-first-before-posting?replies=1

  8. montejorecords
    Member

    well its http://blowingoutthecandle.wordpress.com hosted by wordpress. thanx

  9. Just to confirm, is http://blowoutthecandle.com/ what you're referring to?

    And, are you referring to Facebook Likes or WordPress.com Likes?

  10. montejorecords
    Member

    yes. facebook likes and tweeter counter..

  11. Unfortunately, that's a limitation on Facebook and Twitter's end, and there's nothing that we can do about it.

    Both Facebook and Twitter base their counts on the URL of the post. If that URL changes (by mapping a domain, for example), the count will reset.

  12. i actually found a way around this if anyone is intrested.. youll get part of your likes back, or sometimes more than u expected.

  13. Why would you not post it then?

  14. if you send the new link of the page to who ever had liked it then it will recount it... i sent it to everyone on my friend list on fb and immediately got the counter back to were it was..

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