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Domain expired and about to enter redemption. I would like to renew it.

  1. jacquelinesibert
    Member

    Dear WordPress Support,

    I have the exact same problem as this blogger below.
    http://en.forums.wordpress.com/topic/renewing-an-expired-domain-2?replies=2#post-877589

    And I would like to get my domain back and would like to do this :

    "We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar."

    Who do I contact to do this and get my domain back?

    The blog I need help with is rflmalaysia.com.

  2. auxclass
    Member

    I will flag this for staff help - but if your domain name is registered with WordPress.COM and has not entered Redemption then you can just renew it from your Dashboard >> Store >> Domains (or Upgrades) without staff help and no extra charge.

    If the domain name has entered Redemption then as noted in the link you will have extra charges.

    Was the domain name registered with the account you are signed in here and was their only one domain name? If you post the domain name that will reduce the confusion if there is more than one domain name registered to your account. (I am an unpaid volunteer and have no access to your information)

  3. jacquelinesibert
    Member

    I think it has entered Redemption because it says that my time to renew has expired and I am unable to renew it through Domains. I'm hoping that we can save it with the help of wordpress staff.

    The domain is http://www.rflmalaysia.com

    Thanks!

  4. auxclass
    Member

    You be welcome & good luck

  5. jenia
    Staff

    @jacquelinesibert: unfortunately, we no longer control the domain rflmalaysia.com and cannot renew it for you. There were expiration notices displayed, both on your dashboard and via email. Once your domain expired, it was in the redemption period for a while. Because it was not redeemed, it was sent back to the registrar who then sold it to a new owner.

    Here is the publicly available contact information of the new registrant: http://whois.domaintools.com/rflmalaysia.com

    I am sorry I was not able to help you more in this case.

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