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Domain is not functioning (more details)

  1. I've had time to mess with this and here is where I am at:

    1. I have a blog, wvexaminer.wordpress.com. I purchased a domain name through WordPress, stevenadamswv.com, a couple of years ago. That expired on September 18, 2012. I have since renewed and it says it will stop functioning on September 18, 2013, yet still also says it expired and I need to contact support to pay the renewal fee.

    2. stevenadamwv.com points to a blank wordpress.org template, though it is a wordpress.com hosted blog. When I go to check DNS settings, the only domain that shows up in the Automattic Control Panel is the new domain I bought last night, stevenallenadams.com. So even if I knew how to make those kind of changes (I don't), I can't.

    My goal is either to restore the stevenadamswv.com url and the original blog, or have those that type in stevenadamswv.com be redirected to stevenallenadams.com. I created stevenallenadams.com as a place to transfer the xml file from stevenadamswv.com in case this can't be resolved. But since I paid for the renewal for stevenadamswv.com and paid for the full bundle for stevenallenadams.com, I'd appreciate a WordPress tech support person to email and fix this, as at this point it doesn't look like it's a problem solvable on my end, nor am I website builder with the skills to fix this.

    The blog I need help with is stevenadamswv.com.

  2. Listen, I don't want to be here. Since wordpress doesn't provide direct contact info for technical support, even in an email, I am forced to be here. And regardless, I don't want to be told how to fix this. I want this fixed since I am paying for it. It's not personal, I just don't want to talk to a volunteer. Can you help me figure out why stevenadamswv.com is showing that WILD WEST DOMAINS is the registrar and that the name server is showing up as NS1.7CLOUDCOMPUTING.COM? This is a wordpress.com screw-up and I'm afraid they are the only ones that can help.

  3. You didn't attempt to renew stevenadamswv.com until November 4, almost 2 months after the expiration date in September. As such, you only renewed the domain mapping, not the domain registration.

    I have refunded that charge.

    As for stevenadamswv.com, the domain now appears to have been purchased by someone else since its expiration in September, so I have removed the listing from your account.

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