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Domain mapping for ".com.br" is not working

  1. Hello, I recently created a subdomain specifically for my blog. It is http://blog.hoteismabu.com.br and has the DNS pointed do WordPress as explained on the support page.

    I bought the Domain Mapping Upgrade for $12 dollars, but it is not working.

    I need to the WordPress staff to input the information and make it work.

    P.S.: Just to make sure, my WordPress blog is http://hoteismabu.wordpress.com

    The blog I need help with is hoteismabu.wordpress.com.

  2. I remember reading somewhere that many country domains need staff intervention. I'm not sure why but I have marked your post modlook so they can sort it.

  3. A here it is:

    For domains such as .com.br and other international TLDs, your registrar may require us to add a zone record on the WordPress.com servers before you can update the name servers. Please contact support with the appropriate information, and we will take care of this for you.

    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  4. Your subdomain already has a DNS zone record.

    However, the domain's CNAME is not correctly set up. It's currently set to ns1.wordpress.com but should be pointing to hoteismabu.wordpress.com.
    The record should read:

    blog.hoteismabu.com.br. IN CNAME hoteismabu.wordpress.com.

    Please see this page for more information:
    http://en.support.wordpress.com/domain-mapping/map-subdomain/

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