Need help? Check out our Support site, then


domain mapping - now blank screen - HELP!

  1. runninfromthelaw
    Member

    I just tried to map my wordpress blog to my domain and changed the DNS server (on register.com), then put runninfromthelaw.com as my primary URL here and now my whole site is a blank white screen. Any ideas?

    The blog I need help with is runninfromthelaw.com.

  2. Hi,

    http://runninfromthelaw.com/ appears to be working properly.

    It can take domain changes up to 72 hours (though usually much less) to propagate to your ISP. Unfortunately, we have no control over this as it all depends on how often your ISP refreshes their DNS cache.

    Please let us know if you have any more questions!

  3. runninfromthelaw
    Member

    So the white screen will appear until it propogates? I don't understand all the computer speak.

    Thank you.

  4. Basically, your internet service provider still thinks that the domain is pointing to wherever it pointed before you made the change.

    My internet service provider sees that the domain is now pointing to your blog here, so unfortunately you'll have to wait up to 72 hours (though usually less) for your internet service provider to realize that it has moved.

  5. Local caching can be a problem - I mapped a domain a while back and a friend in another state saw the changes at once and it took over 24 hours for me to see the changes.

    http://www.whatsmydns.net/#NS/runninfromthelaw.com

  6. runninfromthelaw
    Member

    Weird - this morning it started working for me. But now (12 hours after it started working), I have white screen again. Will this eventually resolve itself?

  7. Patience grasshopper.

    Each time you visit a site your route is a bit different depending on internet traffic and it takes a while for all the routers to be updated around the world. Things should work fine as long as you don't get in a panic and start changing things.

  8. runninfromthelaw
    Member

    You are talking to the world's most impatient person! But, the fact that I am super unsavvy with the computer will prevent me from changing things, because I don't know how. I was just a little worried because register.com had 4 of the DNS things, and wordpress instructions only had NS1.wordpress, NS2. . . . . etc. So i just followed suit and added my own NS4. . . I thought maybe that screwed something up.

    Also, it's weird that I can somehow get to my dashboard and still do new posts, but not see what I'm posting.

    Thanks for your reply!

  9. The NS4 will probably be a problem as WordPress.com has 3 name-servers (NN1, NS2, NS3) - I would go back and delete the NS4 as that will be undefined - don't know what it will do but I would bet it will not be good.

    The mapping looks like there are only the correct 3 name servers - but would be worth a double check - some hosts only have 1 or 2 name-servers -

  10. Spelling correction NS1, NS2, NS3

    I looked at the registration and it is showing the NS4 - so delete it and then go get a pizza or what ever you like and relax.

  11. runninfromthelaw
    Member

    delete the NS4 one? how? it just says NS4 . . . changes to __________ and I could type in something, but there isn't a delete option.

  12. I have not used your registrar but leaving the field blank should be an option - or you should be able to contact the support group for your registrar for help.

Topic Closed

This topic has been closed to new replies.

About this Topic