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Domain name requested was not what was give

  1. shannonduckworth
    Member

    The domain name I recieved was not what I typed in. I do not want to Add a Domain, I want to change it to what I requested and delete the DOTCOM. When I was signing up, I chose a .com for $18 a year. Instead I was given an address with "DOTCOM" in the name. What I said I wanted was onefabulousday.com and what I recieved was onefabulousdaydotcom.wordpress.com.

    The blog I need help with is onefabulousdaydotcom.wordpress.com.

  2. I will flag this for the staff to review your account

    The domain registration seems to have failed for onefabulousday.com - were you charged for it?

    Dashboard >> Store >> My Upgrades >> Should be all the active upgrades

    Dashboard >> Store >> Billing History >> What you have paid for

    http://onefabulousday.wordpress.com/ has been around for a while so you can't get it - but with Domain Mapping it does not matter what the base blog is -

    The domain purchase fails from time to time but the staff has a good record of sorting things out

  3. @shannonduckworth - the domain "onefabulousday.com" is still available for purchase. I don't show any transactions on your account that failed or were successful.

    If you still want this domain, you can follow the instructions to purchase this domain name here:
    http://en.support.wordpress.com/domains/register-domain/

    If you were trying to create "onefabulousday.wordpress.com" - that site name is already being used by someone else.

    I hope that clarifies things! Let us know if you have any other questions.

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