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Domain no refund exists

  1. holisticconsultinggroup
    Member

    It has not yet been 48 hours and I wanted to refund the domain name I chose by accident and misspelled. I purchased the pro upgrade which got me nothing, so I asked for a refund and only got $73.00 back , the website says to follow a set of steps to go about deleting my domain with 48 hours or I just lose $27.Only trouble is those steps don't work and there is NO SUPPORT. When I click on get support and they have 3 generic answers there, none of which answer how to get my domain name refund.

    The blog I need help with is holisiticconsultinggroup.org.

  2. timethief
    Member

    You must be logged in under the username account that purchased the upgrade to request cancellation or a refund. WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    see also http://en.support.wordpress.com/bundles/#canceling-a-bundle
    This thread is flagged for Staff response. Please be patient while waiting.

  3. jenia
    Staff

    Hi there, I see that Ran has canceled and refunded your domain registration, and that you've also registered the domain with the correct spelling since then. Looks like you are all set :)

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