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Domain renewAL

  1. i need to renew my domain and it won't let me

    The blog I need help with is moredesignsbynatasha.wordpress.com.

  2. Hi there, what do you mean exactly by "it won't let me?"

    (Preemptively, here's the link to the WordPress\Support\Domains page: http://en.support.wordpress.com/domains/ .)

    Please give me/us a little more description and we'll go from there.

  3. westmoredesigns.com. - is in redemption - you will need staff help to renew it - I have flagged this for the staff to help you

  4. thanks - yes my domain ran out which I hadn't realised and now instead of a renew and pay option it just has a contact support button

  5. how long do you think it will take staff? and can they contact me somehow?

  6. Staff deal with threads tagged for their attention by addressing those with the earliest date stamps and timestamps first and working forward. Please be patient while waiting.

  7. P.S. Please subscribe to the thread so you are notified when they respond.

  8. ok great thanks - my amount to pay just goes up each day thats all. trying to judge the damage :-/ all good

  9. Actually the fee step up only happens once - the extra fee is set by the Registrar and WordPress.COM just passes it on to you.

  10. auxclasss is correct, the registrar charges us the $80 redemption fee after a domain has been expired for two weeks. There's no increase in cost after that. The lengthy domain expiration process is explained here: http://en.support.wordpress.com/domains/domain-expiration/

    Natasha - I will send an email to follow up as I need to pass on private info we wouldn't want on a public forum.

    Please make sure the email address associated with your account is up-to-date. You can check towards the bottom of this page: https://dashboard.wordpress.com/wp-admin/users.php?page=grofiles-user-settings

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