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Domain Renewal Issues

  1. Hi,

    I was told a few weeks ago to renew the domain for offsiderulepodcast.com. When I tried this the site told me there had been an error and the payment hadn't processed. A few days later the following appeared on my bank statement...

    WPCHRG.COM US 18.00 VISAXR 1.66821 CD 0716

    It appears the site did register it and the money has been removed from my account but the site is still telling me I need to renew the domain?

    Anyone help?

    Thanks

    Richard

    The blog I need help with is offsiderulepodcast.com.

  2. Hi there. If I view your website it does not give the message that the domain has expired and the Whois record shows your domain expires 26 August 2015, so the renewal appears to have been successful. However, it might take a while for it to have effect across the internet.

    Go to Store ->My domains in your dashboard and check the status there. If it still shows expired there, let us know.

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