Need help? Check out our Support site, then


Domain renewal not processed

  1. Hi, I'm having an issue with my domain renewal. After I submitted my payment info, this error message popped up:

    "Something went wrong. The domain was not renewed. Please contact support."

    However when I checked my credit card statement to see if it actually went through, there is a "WP-FEE.com" entry for the full price listed as a pending transaction.

    Help please.
    Blog url: http://atolemdro.wordpress.com/

  2. I also got an email from wordpress saying that the renewal was purchased successfully, but it's still not showing up in my dashboard.

Topic Closed

This topic has been closed to new replies.

About this Topic