Need help? Check out our Support site, then


Domain renewal!!! Urgent: Expires 9 March!!!

  1. mistresspatrizia
    Member

    how can I renew my website hosted under lisbonfetishweekend.com.

    On "My Updates" says it costs 26$ (+-) per year but I don't know how to pay this value. Please note that this blog was opened and paid last year by another person so I really don't know how this processes.

    However I read terms and conditions of Automattic and this clause seemed important:
    3. Payment and Renewal.
    General Terms.
    Optional paid services such as extra storage, or domain purchases are available on the Website (any such services, an “Upgrade”). By selecting an Upgrade you agree to pay Automattic the monthly or annual subscription fees indicated for that service. Payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Upgrade fees are not refundable.
    Automatic Renewal.
    Unless you notify Automattic before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such Upgrade (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time in the Upgrades section of your site’s dashboard.

    It appears that all the process is automatic.
    Can anyone confirm if the payment process is automatic or if I have to do anything such as purchase another year domain?

    I would like to pay via PAYPAL. Can this be done?

    This is an urgent matter because my blog is expiring the next 9 March and I really need it.

    Thank you very much

    MP

  2. Please note that this blog was opened and paid last year by another person so I really don't know how this processes.

    All upgrades are owned by the original account that purchased them - the owner of an upgrade is the only one that can renew the upgrade.

    You need to have the owner of the upgrade transfer them to you - they should be able to go to

    Dashboard >> Store >> My Upgrades >> and transfer them to you

    Or they can post in this thread that they want to transfer the upgrades to your account - please use small clear words so the staff understands what needs to be moved and to where

    Payment is automatic only if Auto Renew is enabled for the specific upgrade

  3. mistresspatrizia
    Member

    @auxclass, thanks for your help!

    one more thing: I am an admin, can I do all that?

    Thank you,

    MP

    ps - I'm sorry if my questions look dumb but I am now trying to understand this a little bit more.

  4. one more thing: I am an admin, can I do all that?

    Only if you are the Admin that owns the upgrades in question - a second Admin can't do anything to the upgrades owned by another account even if you are both Admin of the same account

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.