Need help? Check out our Support site, then


WordPress.com Forums » Support

Domain says already mapped although it isn't

  1. wendireichstein
    Member

    Hello, wordpress is telling me that my domain name (www.wendisblog.com) has already been mapped to a wordpress site, when it fact I purchased the domain last week and haven't done anything with it. Can you tell me where this domain is mapped to and how it can cleared so I can use it for my blog? Thank you.
    Blog url: http://wendireichstein.wordpress.com/

  2. wendireichstein
    Member

    Hello, wordpress is telling me that my domain name (www.wendisblog.com) has already been mapped to a wordpress site, when it fact I purchased the domain last week and haven't done anything with it. Can you tell me where this domain is mapped to and how it can cleared so I can use it for my blog? Thank you.

  3. auxclass
    Member

    http://wendisblog.com/ Is mapped to wroyer1.wordpress.com

  4. auxclass
    Member

    PS - Registered on September 24, 2012 with DOMAIN.COM

  5. wendireichstein
    Member

    Okay, September 24 was when I purchased the domain. How can it be mapped to another account other than my own if I own the domain? Who do I need to talk to to rectify this, WordPress or the site from which I bought the domain? I can prove ownership of the domain as well as proof that that is not my WordPress account.

  6. wendireichstein
    Member

    I purchased it via dotster.com.

  7. auxclass
    Member

    Talk with the registrar and see what happened

  8. designsimply
    Staff

    Odd case. It appears that someone (under a different account name) actually did purchase wendisblog.com and set it up for a WordPress.com in the past but then either let it expire or they transferred it. There was still a record in one of our database tables preventing you from re-adding it even though it expired before. That should not have happened. I cleared the record for you, and it should work now.

    Can you please try adding Domain Mapping again and let me know if you run into any trouble?

  9. auxclass
    Member

    Thanks @designsimply for checking - the OP probably thanks you also - one of the things we volunteers can't see is the history

    Also I have seen many many times where domain mapping has expired but the blog holds onto the old mapping info - it looks like there is a bug in the release of a name part of the code

  10. wendireichstein
    Member

    I got it to work! Thanks everyone!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.