Need help? Check out our Support site, then


Don't have access to old username that purchased my domain

  1. I've been trying to transfer the registration of my domain name over to my web space with FatCow. Yesterday I was wondering why I couldn't find the Domain Administration section; however, I've since read in other support threads that in order to view this section, you must be logged in with the username that originally bought the domain name. I checked my users list, and lo and behold, I had stupidly used my old work email address to register the username that purchased my domain. It should go without saying that I no longer have access to this username (don't know the password) and the email address doesn't exist.

    I can look my domain up on Whois and see that it's registered to me (albeit with my old home address and another email address I no longer have..... it's been a long year).

    I'd love some support from WordPress on this one, but they're gone this week. Any ideas?

    The blog I need help with is wrongenvelope.com.

  2. Hi there,
    This thread has been flagged to Staff attention as Volunteers cannot help with this issue.

  3. Thank you, timethief. It's much appreciated. :)

  4. You're welcome. Staff are monitoring the forums and do stop in from time to time to deal with all flagged threads. You will have to be patient.

  5. Please contact us via support@wordpress.com and we'll try to work something out.

Topic Closed

This topic has been closed to new replies.

About this Topic