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don't know where to begin, emails for two years about stuff no one can work out?

  1. servicedapartmentsmacclesfield
    Member

    what on earth is domain mapping, I would love to get away from WordPress and its incomprehensible web site. I have had irritating emails from you for two years. Non of my friends can navigate around your site, your contact advice is also incomprehensible.

    The blog I need help with is servicedapartmentsmacclesfield.com.

  2. Hi there - Domain mapping is the process by which your domains serviced-apartments-macclesfield.com and servicedapartmentsmacclesfield.co.uk are attached to your blog, http://servicedapartmentsmacclesfield.com/

    If you aren't using one or both of those domains with that site anymore, I'm happy to remove the mappings for you.

    You also own the registered domain servicedapartmentsmacclesfield.com which I can cancel if you like, but please note that if you cancel it, there's no guarantee it will become available to register again. If you want to use it with another site (not at WordPress.com), you should transfer it rather than cancel it.

    I'm sorry to hear you've been frustrated! Just let me know how you'd like to proceed.

  3. servicedapartmentsmacclesfield
    Member

    I want to keep all my domain names there should also be serviced-apartments-macclesfield.com and serviced-apartments-macclesfield .co.uk, it's that simple, but almost daily i get emails (from me,[email redacted]) asking if i want to change something or other, what the hell are mappings and blogs, don't need them don't want them, just want my four domain names which i've paid for and would like to keep, but that simple thing seems too confusing for wordpress, by the way I spoke to a computer genius today.. he said wordpress is well known for being a "nightmare", well done guys !!!

  4. servicedapartmentsmacclesfield
    Member

    Ha...Just had another request today to transfer servicedapartmentsmacclesfield.com from [email redacted] (thats me), who the hell thinks up this nonsense???????

  5. Hi there - You have one domain registered with us, servicedapartmentsmacclesfield.com, and two domains registered elsewhere that are simply pointed here: servicedapartmentsmacclesfield.co.uk and serviced-apartments-macclesfield.com (both registered with WEBFUSION LTD.)

    All three domains are pointed to this blog: http://servicedapartmentsmacclesfield.com/

    I can simply remove the two mappings. You'll still have those two domains with Webfusion. I can also provide instructions for how to transfer your one domain, servicedapartmentsmacclesfield.com, to another registrar (away from WordPress.com).

    You'll receive emails from us every year when your domain upgrades are about to expire. We send quite a few reminder emails because we don't want anyone to lose their domain.

    But all your upgrades are now renewed through November 2014, so you shouldn't be getting emails about them now.

    Can you copy paste some of the wording from the transfer email you describe? That would help me figure out what that might be.

  6. servicedapartmentsmacclesfield
    Member

    [redacted]

    Hi, This is what I receive on a weekly basis, I don't know who webfusion are or how they got involved in my business, but what's mapping , what's a registrar and what happened to serviced-apartments-macclesfield.co.uk, this whole business needs overhauling it's unfathomable !! Thanks for trying to help though x

  7. Hi there - I understand this is really confusing. Let me try to explain it:

    Webfusion is the organization that you purchased two of your domains (servicedapartmentsmacclesfield.co.uk and serviced-apartments-macclesfield.com) from.

    When you buy a domain, you "register" it for typically one year, during which time, no one else can use it. You have to renew it every year to keep it. So the company you buy it from is called your "registrar."

    If you buy a domain from one company, and then you want to use it with a blog at WordPress.com, you pay us for "mapping" for the domain. "Mapping" is just the process that points your domain to your WordPress.com blog instead of to a holding page at Webfusion. It's a separate cost from what you pay Webfusion every year to keep your domain registered.

    This is the case for two of your domains: servicedapartmentsmacclesfield.co.uk and serviced-apartments-macclesfield.com

    However, your third domain, servicedapartmentsmacclesfield.com, you bought directly from us, so we are your registrar for that domain, not Webfusion. You pay us $18 per year for that domain's registration, and $13 per year for the "mapping" for the other two domains that aren't registered here. You probably also pay Webfusion a yearly fee for those two domains.

    The emails you're getting indicate that at some point, you initiated a transfer of servicedapartmentsmacclesfield.com from us to Webfusion, so that they would be your registrar for that domain instead of us. If this wasn't you, maybe someone else that you work with on the site did this?

    I checked on your domain on our end, and there's no pending transfer. I locked it just in case. These emails are not coming from us - I suggest you click the link provided in the email and deny the transfer, and that should stop the emails from coming.

    If you do want to transfer that domain to Webfusion, let me know, and I'll be happy to help you with it.

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