WordPress.com

1. stevewithaq
   Member
   Mar 22, 2012, 10:15 PM

   I never signed up for a WordPress account. I never agreed to WordPress's terms and conditions. Yet here I am. Why?
   Because WordPress decided to eat Gravatar user accounts with no warning and no consent.

   Now I'm stuck here because WordPress refuses to delete accounts. They COULD, if they wanted to. It's not hard to delete a user record from a database. But they won't.

   But that's not the worst of it. This is what they say after their excuses for not deleting accounts upon request: "If you’re unhappy with your account or blog for any reason, we can probably help. Feel free to contact us."

   "Feel free to contact us." Finally a friendly invitation. Maybe these people aren't so bad after all. Maybe they can be reasoned with. So I hopefully clicked on the "contact us" link, to be redirected to a page that said this:

   "To get caught up and give our customers the support they expect with paid upgrades, we made the difficult decision to limit the contact form to customers with upgrades."

   So "feel free to contact us" except you can't. We've taken your e-mail address, so if you want to post on practically any forum, you have to go through us, and even though you never agreed to it, we've taken it forever and you can't get it back.

2. 1tess
   Moderator
   Mar 22, 2012, 10:21 PM

   This is a brand new (March 21, 2012) policy implemented by WordPress. We volunteers cannot help you but I'll modlook this thread and perhaps a staff person will see it.

3. macmanx
   Happiness Engineer
   Mar 22, 2012, 11:44 PM

   Since we don’t want other people to have your username in the future, we don’t delete usernames (they are kept so they cannot be recycled). For more information, please see
   http://en.support.wordpress.com/deleting-accounts/

   I do have a few suggestions for you if you really want to scrub the account:

   1) You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

   2) To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
   http://www.thebitmill.com/tools/password.html

   3) To learn how to hide your Gravatar profile, please read "How do I hide my profile?" section of the help page:
   http://en.gravatar.com/site/faq/#answer-1-8

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