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email account set up

  1. I have my domain name and email hosting originally through Crazy Domains. I have linked the domain to my wordpress account. I am now attempting to set up an email address linked to my domain. I have followed all the instructions from WordPress and from Crazy Domains with regard to setting up the DNS records, but i am still unable to use the email account.

    Any ideas of what i need to do??

    thank you.

    Michael

    The blog I need help with is uranusrising.com.

  2. It looks like your MX & CNAME records might have a problem

    Exactly what changes did you make and what instructions did you receive from Crazy Domains?

    http://en.support.wordpress.com/domains/add-email/add-other-email/

  3. this was the instruction i got from Crazy domains ...
    If you are hosting your website with another provider (word press) and cannot update your name
    servers, please contact your hosting provider and set the following records in your DNS:
    MX record uranusrising.com. --> mail.uranusrising.com.
    A record mail.uranusrising.com. --> 27.54.88.34

    ... which i have done through the 'Store / Domains' pages on wordpress.

  4. No. - Please EXACTLY what did you do, what text is in your Domains / DNS section? The records are very touchy and the format is very important

    See below for my best estimate Based on what makes my email work

    MX 10 mail.uranusrising.com.
    A mail 27.54.88.34

  5. thanks for taking the time to respond to my request. I have tried 2 versions.

    This ...
    MX 10 mail.uranusrising.com.
    A webmail 27.54.88.34
    (which looks like your suggestion, but it has not worked)

    and since then, after looking through the wordpress support info, i changed it to this ...

    CNAME autodiscover exchange.uranusrising.com.
    MX 10 mail.uranusrising.com.
    TXT v=spf1 include: mail.uranusrising.com ~all
    A webmail 27.54.88.34

    I can send mail from the email address, but i am not able to receive email.

  6. There is a difference between mail & webmail

    My best effort is to try the records & format that I gave above

    I will also flag this for the staff to help, but they are on a company wide meetup plotting how to rule the world or something like that so they are backed up a bit in the forum, they are working requests but not as quickly as normally

    Based on what I saw in an earlier forum post I would use mail and not webmail - the records are very strict and differ in format from one host to another a bit sometimes

    http://en.forums.wordpress.com/topic/crazy-demain-emails-help?replies=1#post-1057230

  7. Thanks, I'll give it a try with just 'mail'.

    ... and wait to see what happens with world domination!!

    Michael

  8. you be welcome & good luck

  9. Changing from 'webmail' to 'mail' has worked.

    Thank you! :)

  10. I love it when a plan comes together :)

    you be welcome!!

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