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Email address in 'My Account' vs in 'General Settings'

  1. I'm wondering what the difference is between these two different email settings. At the moment I have different addresses for them. In particular, I'm wondering how this might affect my access to private blogs to which I've been invited and made an author. If I change either of these, might I lose access to the blogs in which I'm an author?

    The blog I need help with is ronherrema.wordpress.com.

  2. The e-mail address registered with your WordPress.com account is your unique identifier. You will notice that when you sign up, we do not require any other information. As such, this is how we are able to verify ownership of blogs and accounts; it is very important to remember and update it as necessary. http://en.support.wordpress.com/email-address/

    Note: You have two separate email address settings at WordPress.com.

    Blog notifications for the Admin (like comment moderation, Likes, new subscriptions, etc.) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Change here first > http://wordpress.com/#!/settings/

    See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    In particular, I'm wondering how this might affect my access to private blogs to which I've been invited and made an author. If I change either of these, might I lose access to the blogs in which I'm an author?

    I don't know so I'm tagging this thread for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Hi there,

    In particular, I'm wondering how this might affect my access to private blogs to which I've been invited and made an author. If I change either of these, might I lose access to the blogs in which I'm an author?

    Your WordPress.com account is an author on those private blogs, so even if you change the email address linked to your account it won't affect your status as an author on those blogs. Please let me know if you have any other questions or concerns about that!

  4. Thanks to both for your answers.

  5. @rachelmcr - the dashboard note about the purpose of each email address is a bit confusing.

    From the Dashboard:
    In Settings>General email it states

    This address is used for admin purposes.

    In Users>Personal email it states

    Used for notifications, not published.

    This seems contrary to what it says in this support doc: http://en.support.wordpress.com/email-notifications/

    Thanks for looking.

  6. @justjennifer - I'm definitely interested in making those dashboard notes clearer, but I'm not sure I see how they are contrary to the information on the Email Notifications page. Can you elaborate on that?

    If you have any specific suggestions for how those dashboard notes could be improved, I'd be happy to take your suggestions into account as we work on them, as well. I really appreciate it! :)

  7. Sure.

    In the Settings>General email it says that this address is used for Admin purposes.

    Here's what it says in the Support doc about the email address in Settings>General:

    The email address listed in Settings -> General in your dashboard is used for blog activity notifications, for purposes including:

    Comments posted on your blog1
    Comments held for moderation
    Likes received on your posts1
    New blog followers from WordPress.com users2

    And in the Users>Personal in the Dashboard it says that this email is used for notifications, while in the Support doc it says:

    The email address you used when registering your WordPress.com account is listed in:

    the Settings tab on the WordPress.com home page, or
    Users -> Personal Settings in your dashboard

    Administrative and account notifications are sent to this address, for purposes including:

    Forgotten password
    Updates from blogs you follow
    New blog activation
    Paid upgrades

    Unless I am reading it wrong, to me that reads entirely opposite of what each should read.

  8. Thanks! I see what you mean now about the terminology not matching up. I'll check with our team to see what kinds of changes are possible to this text — I'll definitely keep your comments in mind as we work on it. :)

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