Need help? Check out our Support site, then


email alert notifications

  1. Receiving my own new posts email alerts but NOT receiving blogs I follow alerts, nor an I receiving comment alerts in my email I have done everything from even uninstalling my browser and reinstalling to bring back my email alerts as well as my WordPress settings. I made no changes that this should have taken place on my end. The last alert i received was 11.24.2012
    I am receiving my own new post alerts as well as any changes I make on a post.That is it. I am quite frustrated this is the second time I have had an issue since changing my email in early October. I just am renewing my domain in the next day r so name and would like to continue using all aspects of my blog.

    Thank you for your help. I am at a loss.

    The blog I need help with is barefootbaroness.org.

  2. Iyt has been two days since i posted this problem since the 24th of November since I have received any new post or comment alerts.

    I just renewed my domain name again and wonder if I should cancel until this issue is resolved. It is frustrating when I am unable to use the products I am paying for.
    I am desperate for your help.
    Thank you again~

  3. Hi there,

    I'll be glad to help you get this resolved. Could you include the URL of a blog you follow that you're not seeing alerts from, so we can double check everything on our end?

    So just to confirm: You changed your email address in early October. Since then you at one point WERE receiving all your own new post alerts, blogs you follow new post alerts, and alerts for your blog's comments; however, now you're not receiving either blogs you follow new post alerts or alerts for your own blog's comments, correct?

    Thank you!

  4. Yes you have all the back ground information you stated right. I was having no problems that I am aware of. It seems my last alert I received was on November 24th.

    Here is a blog url I follow and am not receiving any alerts from. By the way even when I comment on the blog, check the box to be notified by email when there is a new comment, still nothing.
    http://cobbies69.wordpress.com/

    Thank you for looking into this for me.

  5. Hi there,

    I don't have a full answer for you yet, but I checked the blog you provided, and that blog currently has zero email subscribers, so that would explain why you're not getting email updates from them! So in this instance, go ahead and re-subscribe for email updates, and see if that fixes this particular issue.

    Next, you can head over to your Newdash (https://wordpress.com/#!/read/edit/) and I've already selected "Reader" then "Edit Following" list for you in that link. Here you can adjust when you get emails from blogs you follow - you may have a setting here that got changed at some point. If everything looks right to you there, just let me know, and we'll continue troubleshooting!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.