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Email association problem

  1. I've made a topic before (here: http://en.forums.wordpress.com/topic/changing-my-email-address-doesnt-work?replies=3#post-1174958%23postform), but I still have the same problem.

    In the support topics of how to delete an account it says:
    "Note: It may take some time for our system to completely release your e-mail address for use with another account. Please be patient, but if the delay seems longer then normal, please contact support for further assistance."

    It's been 8 months since I tried to change my email address, and the old one is still being associated with my account. The new email address is in all the right fields, both Settings --> Account and Personal settings in the dashboard. It's getting highly irritating trying to comment on other wordpress blogs and always be prompted to log in - with the email address that shouldn't have anything to do with my wordpress account anymore.

    Please help!

  2. What's the e-mail address you want to have under your account?

  3. The email I want to have associated with my account is: [mail removed]

  4. It's been 8 months since I tried to change my email address, and the old one is still being associated with my account

    What's the old address? I've just checked and your e-mail is correctly set on your account.

  5. Old address is: [mail removed]

  6. I've just checked and your e-mail is correctly set on your account. There's nothing you need to do now.

    Please let us know if you need any further assistance!

  7. I've just tried to comment on a wordpress blog again, with my email address (redacted), and it still prompts me to log in to my wordpress account with that address. As you said, there shouldn't be a problem, but there is. What can I do?

  8. Hi there - Can you please try clearing your browser cache and cookies: http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    I think your browser is likely storing a cookie for your old email address. I tried to log in with it on my end, and got an 'error, account does not exist.'

  9. Hi eurello.

    I tried clearing my browser's cache and cookies, but it didn't do the trick. I also tried to use another browser, tried to post a comment from another computer, ipod and iPad - neither did work, I still get the same message.

  10. Hi there - Hmm, I see what you mean. I'm checking with our developers about this.

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