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1. econciergelive
   Member
   Aug 13, 2011, 2:47 PM

   Hello all,

   I have a website called http://www.econciergelive.com. I recently redirected my webs.com domain to my wordpress blog. I was told I need to enter MX records somewhere. I have also been told I need to enter Cname records somewhere. I have the information that I need for that from webs but I dont understand the wordpress format or where to put it. Can someone help me format the information I was given from webs into my wordpress settings?

   Is this the DNS record area of the domain name? The example I see of a MX or Cname entry is confusing compared to what they gave me. here is what they gave me.

   * Host: econciergelive.com.
   * Address: sitemail.everyone.net.
   * Type: MX
   * Priority: 0

   * Host: webmail.econciergelive.com.
   * Address: siteurl.everyone.net.
   * Type: CNAME
   * Priority: 0

   The blog I need help with is econciergelive.com.

2. airodyssey
   Member
   Aug 13, 2011, 2:53 PM

   Hi. You are referring to this?
   http://en.support.wordpress.com/domain-mapping/custom-dns/

   It is confusing indeed, because they don't seem to clarify the difference between your domain name and the server itself.
   Try this.
   

   MX 0 SITEMAIL.EVERYONE.NET.
   CNAME WEBMAIL SITEURL.EVERYONE.NET.

   If it doesn't work, show your mail provider the URL I gave you.

3. smd24530
   Member
   Aug 13, 2011, 3:04 PM

   Does anyone know how I can install the customer/technical support connection on my page? I tried to update to my domain name but for some reason even though I clicked to do it several times, it didn't work and I am getting an error message saying that the domain upgrade has expired! Please help...:) Thanks!

4. airodyssey
   Member
   Aug 13, 2011, 3:07 PM

   @smd24530: For the sake of organization, please start a separate topic, specify the domain name in question, and we'll take it from there.
   http://en.forums.wordpress.com/?new=1

5. econciergelive
   Member
   Aug 15, 2011, 3:16 PM

   Thank you for that format. Where exactly do I add this information? In the DNS area of the domain?

6. airodyssey
   Member
   Aug 16, 2011, 12:47 AM

   @econciergelive: Check the link I gave you and read it carefully. It explains just where to go and where to add the information.

7. econciergelive
   Member
   Sep 13, 2011, 3:57 PM

   SorryI forgot to respond! Air you are brilliant! Thank you it worked!

8. airodyssey
   Member
   Sep 13, 2011, 10:57 PM

   You're welcome :-)

9. giftgetter
   Member
   Sep 14, 2011, 2:46 AM

   My domain registrar gave us the following MX and CNAME records to redirect my email:

   In C Name: mail.presentsonthego.com points to webmail03.register.com
   In MX presentsonthego.com Priority. High mx05.register.com; Medium mx06.register.com

   How do I input this correctly so that it works? So far no luck. Thanks!

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