Need help? Check out our Support site, then


Email notification

  1. Hello,
    The reason is that contact you do not receive email when someone leaves a comment on the blog.
    I tried to check everything before write you. I have found that email accounts are well written. I've also found that the mail account and the user generally coincide. I have found that email is not in the spam folder and no longer know what else I can check.
    Thank you.
    Blog url: http://www.hojadementa.com

  2. You basically have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    For comment notifcations please check your settings here > Settings > Discussion
    E-mail me whenever
    _Anyone posts a comment
    _A comment is held for moderation
    _Someone likes one of my posts
    _Someone reblogs one of my posts
    _Someone follows my blog

  3. Thankas a lot for your quick answer.
    At my Settings > Discusion, I haven't got any of this options:
    _Anyone posts a comment
    _A comment is held for moderation
    _Someone likes one of my posts
    _Someone reblogs one of my posts
    _Someone follows my blog
    Just this options:
    _Anyone posts a comment
    _A comment is held for moderation

  4. Go to the top right hand corner of your Admin page and click “screen options” and enable the “Discussion” module there. http://en.support.wordpress.com/screen-options/

  5. Thanks again. I can see “screen options” in many pages, but not at admin page... Settings > general ¿Right?

  6. Go here http://www.hojadementa.com/wp-admin/
    Go to the top right hand corner of that Admin page and click “screen options” and enable the “Discussion” module there. http://en.support.wordpress.com/screen-options/

  7. Thanks. It was enable already.
    I'm testing and I think I found the problem.
    If I create an entry with a user and the user later changes to that entry, for some reason the new user does not receive new notices and this user has all email data correct, and the last user neither receives notices. That's what is happening to me.
    Do you know what is it?
    Thanks a lot

  8. Hello again,
    Finally I installed Configure SMTP plugin, that solves the problem halfway. Now I get the emails but to the account that initially registered, not the account I have now. It is very strange. no?

Topic Closed

This topic has been closed to new replies.

About this Topic