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Error while accessing Jetpach Stats

  1. viveknath322
    Member

    I'm getting the following error message while checking stats.

    User Agent: "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11"
    Page URL: "http://www.digitaladvices.com/wp-admin/admin.php?page=stats&noheader"
    API URL: "http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=37032394&charset=UTF-8&color=fresh&j=1:2.0"
    Response code: "403"
    Content length: "3436"

    Why is it so?

    The blog I need help with is www.digitaladvices.com.

  2. timethief
    Member

    Hello there,
    Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

  3. kathrynwp
    Happiness Engineer

    Thank you for reporting the issue with Jetpack stats. We are working quickly to track down and correct the issue. We will keep you updated as soon as we know more details.

  4. kathrynwp
    Happiness Engineer

    This issue should now be resolved. Please let us know if you have any further trouble.

  5. viveknath322
    Member

    Thanks for your quick support, now its solved.

  6. kathrynwp
    Happiness Engineer

    Great, thanks for letting us know.

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