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Export drops posts

  1. kayinmaine
    Member

    Hello,

    I have been fighting with my shared host support team to get them to make an exception in my case to suspend the PHP resource limits, so that I can load my 40M XML file into my new WP2.6.3 self-hosted blog.

    After finally getting them to agree, it turns out that the frickin' XML file was corrupt. Apparently, there wasn't an proper closure of the file (?) or EOF or something? They tell me that not all of my posts made it into the backup file. I've run the export process several times to confirm and the same thing happens over and over again.

    Could I get WP.com to export the file for me and check it's integrity? Is there a way to split that file up into multiple, smaller <20M files?

    If I edit the file myself, what are the closing XML tags after the last </item>?

    Does it matter if I reload the category tags multiple times, i.e. will existing categories be wiped or will the import process skip over existing data? What about the tags? I see that some tags are just numbers e.g. 7896565?

    I really need help on this as I pushed the big red button with the other support team only to find that "I" wasn't prepared.

    Thanks.

  2. sulz
    Member

    this forum is only meant for support for wp.com bloggers, i'm afraid. i don't know if anyone here has the knowledge to help with your problem.

  3. vivianpaige
    Member

    If there is a problem with the export file, you should try contacting support and see what they can do. http://wordpress.com/contact-support/

  4. kayinmaine
    Member

    @sulz: I am a wp.com blogger. This is a wp.com issue. This issue is inherent to wp.com infrastructure. I posted here because I can't possibly be the only blogger who has ever wanted to export a mature blog of +1000 posts from wp.com to another host.

    @vivian: I did that too, thank you, but I also posted in the 'support' forum to see what other people's experiences and solutions have been.

  5. vivianpaige
    Member

    You're not likely to get any help from the volunteers here as we have no access to the backend of things. The only answer is to contact support.

  6. sulz
    Member

    i mistook your question as a non-wp.com issue, my apologies. :) vivianpaige is right, you have to wait for support to respond.

  7. rosclarke
    Member

    It might be worth asking over at wp.org as well, since most people on the forums here are current users of wp.com blogs and haven't had the experience of exporting. Over there, you might find people who have exported their wp.com blogs to wp.org blogs.

  8. kayinmaine
    Member

    Thanks for the input and advice!

    Let me rephrase the question.

    Please, do not respond unless you have direct experience with the resolution of the question.

    I am asking fellow wp.com members/volunteers who, like me, do not have access to the back-end, what steps they took to backup their +1000 post blogs, which, in my case, is an XML file of about 40M. Now I said backup, as in a backup for personal use to your PC for e.g. Don't be distracted by the shared hosting -in fact forget about that as it is irrelevant. Just a regular old back up.

    My XML export file is not generated correctly (skipped posts and improper closing tags).

    I have deleted spam comments to reduce the file size. I have deleted bogus tags and categories.

    I have looked into RSS scrapers but I have not found one that can manage multiple categories and nested comments properly.

    Again, I have contacted wp.com support. Before posting here at wp.com I posted at wp.org. They tell me that it's purely a wp.com export issue. While waiting for wp.com support to respond, I am being proactive in asking about other people's experiences and solutions. Was there a specific procedure that you ended up having to ask wp.com support to perform? Was there a specific person or department that you had to deal with?

    Thanks.

  9. sulz
    Member

    Please, do not respond unless you have direct experience with the resolution of the question.

    i generally do not put my two cents in where they don't belong. as i've said, it was a mistake on my part, as i misread your query to be belonging to the wp.org forum. we get a lot of that here.

    sorry for responding despite my lack of experience to this question.

  10. vivianpaige
    Member

    Yeah, I thought it was not the nicest way to ask for help, either.

  11. kayinmaine
    Member

    @sulz: This was not a personal attack on you, but an attempt to keep the thread on the rails and moving on for anyone else reading the post. I'm trying to resolve a technical issue on a deadline. Anyone reading the thread can see that you meant well :)

  12. sulz
    Member

    alright, point taken...

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