Need help? Check out our Support site, then


Follow widget not worki8ng properly

  1. I've activated the follow widget and it appears on sites of folks who don't belong to wordpress. When an email is entered we get a message that a confirmation has been sent to the requested email addresses. But it never arrives. We've tried this again and again, and it doesn't work. Do I have some other setting activated that keeps these requests from going through? Have checked in the junk mail box and not there either... help!

    The blog I need help with is cookupastory.wordpress.com.

  2. When an email is entered we get a message that a confirmation has been sent to the requested email addresses. But it never arrives.

    Check the Settings > Discussion page to make sure email notifications are turned on.
    Please check into the information found here:
    http://en.support.wordpress.com/email-notifications/
    The e-mail address registered with your WordPress.com account is your unique identifier. You will notice that when you sign up, we do not require any other information. http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address
    If you aren't successful Staff will reactivate the support link later today and you can contact them for help > http://en.support.wordpress.com/contact/

  3. My message was a bit misleading. The problem occurs when a NON-wordpress person asks to follow my blog. He gets a message saying to expect a confirmation email, but this email never arrives, effectively keeping me from having non-wordpress people follow my blog.

  4. Aha! Now I understand. Are these people checking their email spam filters? Have they "whitelisted" email from @wordpress.com in their email clients?

  5. Thanks! But Spam has been checked and the confirmation email is not there. I did find a check box on my dashboard menu under Settings/Reading/Followers that was previously unchecked. I checked it, and it seemed to suggest anonymous followers could now follow me, that is, people who are not wordpress users. But repeating the whole process with this non-wordpress person again resulted in a confirmation email being sent, but not turning up in his spam or inbox... Can there be anything else? I've looked everywhere

  6. Hi,
    i have the widget. As a owner, i dont recieve any email with the warning of a "new follow". 3 o 4 mounths ago i was recieving them with very usefull information like the IP and the country...¿any tips?

  7. by the way, i notice that using: settings->Read-> Follower Settings, i dont recieve any email like the case of vinnygrette,
    however, when i active the widget -> "follow blog" it work pretty well, try it, but the owner dont recieve notification of the new folllow :(

  8. On your dashboard look under "settings" to make sure you have checked the box allowing you to get an email whenever someone follows you.

    My own problem was finally resolved when I discovered that the person who wasn't getting a confirmation message was ALREADY a follower!

  9. yes, i check them in settings -> comments ->send a email
    but i dont recieve any email. i
    Also verified the Spam ¿any tips?

  10. @vinnygrette
    Thanks for returning to this thread to let us know that. :)

  11. @100hogaresecologicos

    i dont recieve any email with the warning of a "new follow". 3 o 4 mounths ago i was recieving them with very usefull information like the IP and the country...¿any tips?

    I'm sorry but I posted the links to all the information available above and I was unable to help you. Would you like to contact Staff for help?

Topic Closed

This topic has been closed to new replies.

About this Topic