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Followers including myself not receiving emails

  1. discerningkate
    Member

    Hello,

    My followers including myself are not receiving emails for new blogs. I have tried everything in the support page but still to no avail. I also don't receive emails when followers start following me. I've checked all my settings and adjusted everything. I've tried EVERYTHING on the website. I've asked two of my followers and they aren't receiving either and their settings are set to receive email from my blog. What is going on? Some one please help!

    Thank you,

    Kate Johnston

    The blog I need help with is discerningkate.wordpress.com.

  2. 1southernseamuse1
    Member

    Me too - I noticed I stopped receiving all emails for blogs I follow about 4-5 days ago. I went to the blogs I follow and saw they had made posts. Double checked settings, which indicate I should be receiving an email notification "immediately" upon posting of blogs I follow. Also looked in the reader; some of the blogs I follow do not show up in the reader, either, and old blogs I long-ago un-followed, are in my reader with new postings.

  3. discerningkate
    Member

    Thank you, but as I mentioned I have tried EVERYTHING outlined in the support system. I will require further technical support.

  4. timethief
    Member

    Hello there,
    Do these help you?
    What if the emails aren't getting through?
    Note that you and your followers can change your activity notification preferences on the Settings -> Discussion page.

  5. timethief
    Member

    @1southernseamuse1

    Also looked in the reader; some of the blogs I follow do not show up in the reader, either, and old blogs I long-ago un-followed, are in my reader with new postings.

    Staff are monitoring the thread I will link to and helping those with Reader issues on Topics page issues in it. Here's the link > http://en.forums.wordpress.com/topic/why-has-wp-destroyed-my-hit-count-with-the-topics-reader?replies=120

    You will also want to provide a link to your blog as it's not linked to your username. Here’s how to link your username to your blog in your blog Dashboard -> Users -> Personal Settings -> then scroll down to Account Details. Then scroll down to where it says ‘Primary Blog‘ select the URL for your primary wordpress.com blog and then save changes. Thereafter every time you sign into the forum we can all click on your username and your blog will be linked to it. And every time you leave a comment on a blog your username can be likewise clicked and your blog can be instantly located.

  6. discerningkate
    Member

    Thank you again but as I already said twice I have tried everything listed on the site several times including the options you just mentioned. They don't help. Any idea how I can get this resolved???

  7. timethief
    Member

    Hi there,
    I have flagged this thread for Staff attention and can do no more than that.

  8. 1southernseamuse1
    Member

    Thank you, timethief. Unfortunately, when I scroll down in the "users" section, the only options are username, email, website and new password. There is no primary blog option. There is a primary blog option farther up the page on the section, but this is my only blog, and that is the only option it offers. I wonder if I need to change my username to match my blog name?

  9. discerningkate
    Member

    thank you!

  10. raincoaster
    Member

    You don't need to change your username. You need to give us a link to at least one of those blogs, starting with http, so we can see what's different about them.

  11. 1southernseamuse1
    Member

    Under "Primary Blog" there is a drop-down menu and it lists my one and only blog, southernseamuse.wordpress.com - there is no http in front of it. However, scrolling down to "Account Details" next to "Website," it lists my blog as http://southernseamuse.wordpress.com. And right next to that it says, "Automatically linked when you make comments."

  12. richie6789
    Member

    I seem to be having the same problem. From thurs onwards no subscribers have been receiving emails. Help!

  13. macmanx
    Happiness Engineer

    This is very odd. Would you please post here the email addresses who have confirmed with you that they are not receiving the updates, including your own if applicable?

    Please, only post confirmed email addresses, as we are trying to identify a pattern.

    If you post the email address in the standard format, I'll be able to see it, and it will be hidden from everyone else.

  14. syncopatedeyeball
    Member

    I'm suddenly receiving no email notifications.

  15. richie6789
    Member

    Hi
    I am a bit reluctant to post people's emails addresses - could you email me on r.wiseman AT herts.ac.uk and I can send them to you?

  16. jessielansdel
    Member

    I am receiving new post notifications for some blogs I follow but not for others. Very odd.

  17. becomingcliche
    Member

    I am no longer receiving emails when blogs that I follow post something new, either. I changed the email address associated with my account, and wondered if this had something to do with it, but I should still be subscribed via my old email address.

  18. becomingcliche
    Member

    I will add that I AM getting email notifications from self-hosted WordPress blogs.

  19. syncopatedeyeball
    Member

    I found my notification emails in my spam folder. I moved them all to the inbox but new WP notifications still going to spam.

  20. macmanx
    Happiness Engineer

    syncopatedeyeball, that could very well be a problem. Who is your email provider?

    Everyone else, are the notifications in your spam folder?

  21. discerningkate
    Member

    Registered with a wordpress account and following but not receiving emails:
    [email redacted] (Me.)
    [email redacted]

    Just following and not receiving:
    [email redacted]
    [email redacted]
    [email redacted] (received one post a while ago out of a total of 4.)

    I'm sure there are more but I haven't asked everyone!

  22. discerningkate
    Member

    I and my followers check their spam, not there.

  23. macmanx
    Happiness Engineer

    discerningkate, those appear to be working fine. Specifically, which blog was this for?

  24. discerningkate
    Member

    They might appear to but they are not. I have asked these people personally and told them to tell me the second something comes through. On the other hand, I also follow my blog http://discerningkate.wordpress.com/ with misskatej@gmail and I only ever received one email from a new post, again only 1 out of 4 some weeks ago.

    Thank you for looking into this.

  25. macmanx
    Happiness Engineer

    I can't see anything that would prevent them from receiving the emails.

    As for your account, since you have a registered account, please see http://wordpress.com/#!/read/subsettings/ and make sure that "Block all email updates from blogs you’re following on WordPress.com " is not checked.

  26. discerningkate
    Member

    The box wasn't checked (I'd already tried that option.) So what more can we do? You say there is no problem and I am sure there is :(

  27. macmanx
    Happiness Engineer

    Ok, and you are absolutely sure that these emails aren't winding up in Spam or Trash, and that you have no filters set to automatically delete them?

  28. discerningkate
    Member

    Yes for three of them I am sure. But also keep in mind in some cases a new post came through and at other times it didn't to the same email.

    And I can speak with absolute certainty about my email - I received only one post out of four.

  29. macmanx
    Happiness Engineer

    Do you mean that it seems to be at random regarding when you do or don't receive posts, or did you receive one and then all future posts failed to arrive?

  30. discerningkate
    Member

    Well it's hard to say for sure because each case is different but
    [email redacted] and [email redacted] fall into the category of receiving only random posts (one out of four). [email redacted] received the 3rd post out of 4 and [email redacted] received the 2nd out of 4.

    [email redacted] and [email redacted] only followed my blog before my most recent post yet received nothing. They both check their spam and settings etc but to no avail.

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