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Forgot Password but has Inactive Email

  1. Hello,

    I forgot my password for my wordpress account, but the problem is there has been a problem on the server that handles my email and I cannot access my account, which means the email that will receive my lost password notification is currently unaccessable.

    I just want to ask how can I change the email of my account, so that I can change my password from there?

    The wordpress account is theBlocker, and I can provide the email that I use for that account. I just hope that there is a more secure way of providing that without being read by everyone.

    One of my wordpress blogs are muchmorerandom.zenhonbuph.net

    I hope a staff of wordpress or anyone can reply to this post as soon as possible, Thank you.

  2. You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

    • CORRECTION:
    The wordpress blog is muchmorerandom.wordpress.com

    Thank you.

  3. You will need Staff help and I have flagged this thread for Staff attention.

  4. I am a webdesigner and recently got an emergency request from the person who is in charge of http://familyfarmersmarket.wordpress.com/

    She wants to take this blog down, but the original email under which she created here wordpress.com account [email redacted] no longer works.

    If a wordpress staff member could email her original password at her working email address: [email redacted] that would be wonderful! Thank you.

  5. blockertemp, do you have that account's API key? We'll need either the account's API key or a request from the email address on the account to reset the password for you.

    pennerwebdesign, we cannot send new passwords to email addresses which are not on the account. Can she ask the original provider to temporarily restore that email address?

  6. unfortunately, i do not know the API of the account.
    like i've said earlier, there is a problem on the server that handles my email (the server was compromised) and i cannot access my email, website, cpanel.

    but I can give you the email address.

  7. troubleshootplz
    Member

    I am going to flag this to see if the farmersmarket wordpress account can not be resolved. I think it will be helpful to have the email address that the website was created from. Maybe wordpress will tell you that information. Do you have a transaction code? Will wordpress tell you the exact email address? This is getting me scared about my blogs. What if I forget my information and lose access to my email account?

  8. blockertemp here... Please disregard this query, since I've finally logged in to my account! XD

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