WordPress.com

1. matthewburgesswales
   Member
   Dec 31, 2012, 12:28 PM

   Hi all,

   I'd be really grateful if someone can offer me some help with my website: porttalbottown.wordpress.com.

   I own http://www.porttalbottown.co.uk and that url links directly to my wordpress site.

   The problem I have however, all over pages on the site end with .wordpress.com and not .co.uk as it should.

   I have absolutely no experience with this and someone originally transferred the domain name over for me. I am not particularly skilled with this sort of thing - which is one of the reasons why WordPress is so great to use.

   If anyone can help, I'd be extremely grateful.

   Happy New Year!

   The blog I need help with is porttalbottown.wordpress.com.

2. matthewburgesswales
   Member
   Jan 8, 2013, 5:42 PM

   anyone??

3. auxclass
   Member
   Jan 8, 2013, 5:48 PM

   Domain forwarding is not what you want to do - you need Domain mapping - see below for instructions - you also need the staff to add a zone record for porttalbottown.co.uk - I have flagged this for the staff to help you

   http://en.support.wordpress.com/domains/map-existing-domain/

4. auxclass
   Member
   Jan 8, 2013, 5:52 PM

   It looks like you might be using some sort of domain forwarding and masking also - the staff should be able to help you

5. zandyring
   Happiness Engineer
   Jan 9, 2013, 9:18 PM

   So it looks like right now you're just redirecting to your site from your domain - I don't see that domain mapped to your WordPress.com blog and the nameservers are currently set to:
   ns2.livedns.co.uk, ns1.livedns.co.uk

   So you'll want to log into the domain admin page (wherever your domain is registered), and change your nameservers to
   NS1.WORDPRESS.COM
   NS2.WORDPRESS.COM
   NS3.WORDPRESS.COM

   Here are the instructions for updating your domain (same as Auxclass posted):
   http://en.support.wordpress.com/domains/map-existing-domain/

   Please note this section:
   http://en.support.wordpress.com/domains/map-existing-domain/#want-to-use-a-country-specific-domain-name-like-myblog-com-br-or-mywebsite-fr

   You have a country-specific domain name (which is fine!) but you'll want to make sure to follow these directions, too:
   http://en.support.wordpress.com/domains/dns-zone-records/

   I hope that helps! Just let me know if you get hung up anywhere.

   Once you map your domain, it can take 72 hours to propagate, which means that at first, everything looks broken. It generally maps pretty quickly, but if you see nothing or things look broken, don't panic.

   Cheers!

6. auxclass
   Member
   Jan 9, 2013, 9:28 PM

   @zandyring - you need to add the zone record for porttalbottown.co.uk - the OP will not be able to add the zone record - I tried and that is why I noted above for the staff to add the zone record -

   Would you please add a zone record for them to make their life easier?

   thanks

7. matthewburgesswales
   Member
   Jan 9, 2013, 11:02 PM

   Can I just say thanks for the posts and advice you've given me so far.

   Without sounding rude, the instructions you've given are completely alien to me. I have no understanding of any of this.

   As you can see from the site I literally use the site to add new posts, add a few images and links. It's the reason why I think WordPress.com is so great.

   Is there a really basic way I can do this - in lamans terms?!

   Sorry to sound ignorant but it's just this stuff is really over my head.

   Thanks again for your help.

8. zandyring
   Happiness Engineer
   Jan 10, 2013, 4:56 PM

   The zone record is added!

   Ok Matthew, it sounds really hard, but it's not bad at all.

   So whoever registered the site should have log-in information from that registrar (looks like Fasthosts). You will need to be able to log in to the registrar's site.

   Once you log into your domain registrar, you will see options for your domain name, including updating the nameservers (you have specific nameservers, and they are NS1.WORDPRESS.COM, NS2.WORDPRESS.COM, and NS3.WORDPRESS.COM - you may only have space for two, in which case, just add the first two).

   You'll want to save and exit. At that point, it can take a little while for the nameservers change to propagate (a few hours, usually).

   Once you've done that, you will want to log in here at WordPress.com, and follow these instructions for mapping an existing domain:
   http://en.support.wordpress.com/domains/map-existing-domain/

   Here's the gist:

   Once your nameservers are properly updated (wait a few hours at least), go to your Dashboard > Store > Domains, and type your domain (porttalbottown.co.uk) into the box, and click "Add domain to blog" - once the nameservers are verified as correct, you'll be prompted to purchase the domain mapping ($13). Once you make that purchase, your domain will be mapped to your blog!

   Please note that the mapping can take several hours to go into effect.

   So I hope that helps - but start at the very beginning, and get your registrar log-in information in hand.

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