WordPress.com

1. sonnysgardening
   Member
   Feb 23, 2013, 1:20 AM

   Hi there, I received below from CrazyDomains who supply my domain name. I don't understand what I need to do on WordPress to fix this. Please advise. My email is [email redacted].
   I can be contacted on mobile +61 (0)430016001. My name is Alex, I'm Sonny's partner and do all the admin including the web site. Thanks

   Crazy Domains
   Feb 18 (5 days ago)

   to me
   Hello Client,

   This is because your domain name is pointing entirely to
   wordpress. You will need to contact wordpress and ask them
   to point the following:

   mail.sonnysgardening.com.au as A record to 27.124.119.225
   and your MX record simply to mail.sonnysgardening.com.au

   Thank you for your email.

   For further queries and assistant please feel free to contact us.

   Regards,
   Robert
   Customer Care (AU)

   Crazy Domains
   Customer Support

   E: [email redacted]
   W: http://www.CrazyDomains.com.au

   -----------------------------------------------------------------------

   The blog I need help with is sonnysgardening.com.au.

2. auxclass
   Member
   Feb 23, 2013, 2:12 AM

   This should help:

   http://en.support.wordpress.com/domains/add-email/

   http://en.support.wordpress.com/domains/custom-dns/

3. sonnysgardening
   Member
   Feb 23, 2013, 2:52 AM

   Hi auxclass,

   Thanks for that. I tried the instructions. A friend had already put some info in that wasn't redirecting. I left that in and added

   mail.sonnysgardening.com.au as A record to 27.124.119.225
   and your MX record simply to mail.sonnysgardening.com.au

   into the mix. Except MX required a number of some sort so I just put 10. I'm really lost and frustrated.

   The fact that I have paid for a domain name and have paid WordPress for something, not much, I would expect a little more assistance. Still I'm learning lots as I blunder around.

   Just thankful I never changed our advertising to reflect [email redacted] just sticking with the gmail for now.

   Lol. thanks again

4. auxclass
   Member
   Feb 23, 2013, 3:06 AM

   Formatting the records is very critical and not always obvious

   If you put EXACTLY what you have put into your blog here - post the info between the "code" tags at the top of this window -

   I will flag this for the staff to help or another person in the forum might also help - when I moved my email I had to get extra help - the staff is a bit backed up at this point so they might be a bit slow to respond

5. sonnysgardening
   Member
   Feb 23, 2013, 3:27 AM

   Hi auxclass. Thanks. Don't mind waiting for them to contact me if I know they will.

   Below is what I get when I click edit DNS. I have emphasised what I just added. The remainder my friend put in. Also the A record changed to what is below even though I typed in mail.sonnysgardening.com.au Any help appreciated.

   CNAME email email.sonnysgardening.com.au.
   A mail 27.124.119.225
   CNAME mail pop.sonnysgardening.com.au.
   MX 10 mail.sonnysgardening.com.au.
   MX 10 mailstore1.sonnysgardening.com.au.
   MX 0 smtp.sonnysgardening.com.au.

   Thanks
   Alexis

6. macmanx
   Happiness Engineer
   Feb 25, 2013, 9:39 PM

   The priority numbers which you entered for the MX records may not be correct.

   In this case, I recommend double-checking all of the entered records with your email provider.

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